
Protean eGov Technologies Begins AI-First Journey to Build Future-Ready Workforce
February 2, 2026
MUMBAI, India, Jan. 29, 2026 /PRNewswire/ -- Protean eGov Technologies has launched a comprehensive employee capability transformation agenda aimed at embedding artificial intelligence across roles, functions, and workflows. Branded Future Force AI, with the tagline Future-Ready starts now. The initiative marks a strategic shift to position AI not as a peripheral productivity enhancer, but as a core organizational capability that fundamentally reshapes how work is designed, executed, and scaled.
This organization-wide AI immersion focused on practical application and real-world use cases, enabling employees to understand how AI tools can be embedded into everyday workflows to optimize critical, time-intensive activities. Participants explored key AI concepts such as prompt engineering, context-setting, output refinement, and workflow automation, using live business scenarios and functional case studies to understand the nuances of deploying AI responsibly and effectively.
Over the course of the day, teams worked through customised Capstone Projects drawn from their own work environments, applying AI to activities such as documentation, analysis, reporting, and content synthesis. This applied approach helped employees experience first-hand how AI can be integrated into daily work routines, automating high-frequency tasks that often consume several hours each week, while enabling faster turnaround, improved accuracy, and better decision support. The outcome is a meaningful shift of human effort toward market analysis, creative problem-solving, and product-led innovation, with a clear line of sight to business outcomes.
Commenting on the initiative, Mr. Harpreet Anand, Chief Human Resources Officer, Protean eGov Technologies, said:, "The adoption of technology always begins with a mindset shift, and that is precisely what our Future Force AI transformation is designed to enable, by demonstrating the real efficiency and impact AI can bring to everyday work. The participation of over 700 employees with more than 6000-man hours in a single, collective AI adoption experience reflects Protean's operational rigor and ability to mobilize the entire organization around a shared, future-ready objective. Beyond the scale, this initiative signals our clear AI-first intent. This is only the beginning; we have curated a series of such capability-building interventions that will progressively build digital dexterity, confidence, deepen proficiency, and create momentum, ultimately snowballing into a sustained culture shift. When applied thoughtfully, AI has the potential to significantly enhance productivity, scale employee output, and free up time for strategic thinking, upskilling, and innovation, while also enabling better work management and healthier work-life balance in a rapidly evolving digital economy."
At an industry level, Protean's initiative highlights a critical shift organizations must make as they prepare for an AI-ready workforce. While much of the current discourse focuses on employees acquiring AI skills, equal emphasis must be placed on how organizations evolve to support those capabilities. Skill adoption alone is insufficient unless companies also adapt their operating models, governance frameworks, and technology environments to enable AI at scale. This includes policy modernization, secure and accessible platforms, real-time oversight mechanisms, and building organizational comfort with AI-driven and agentic ways of working. Creating such a tech-ready ecosystem ensures that employee capability and organizational readiness progress in tandem.
Protean's internal transformation carries wider significance. With a 30-year legacy of building large-scale digital systems of national importance, the company has been a key contributor to India's Digital Public Infrastructure journey. As India positions itself as a global leader in digital governance, the readiness of the institutions powering these platforms becomes equally critical.
By choosing to invest in people while scaling technology, Future Force AI underscores a clear message: 'Preparing for the AI era requires more than tools, it demands a fundamental rethinking of how organizations operate, collaborate, and create value.'
About Protean:
Incorporated in December 1995, Protean eGov Technologies Limited (BSE: PROTEAN, formerly NSDL e-Governance Infrastructure Limited) is engaged in the business of developing citizen-centric and population-scale e-governance solutions. Protean is an information technology-enabled solutions company conceptualizing, developing, and executing critical and population-scale greenfield technology solutions. The company collaborates with the Indian government and has extensive experience in creating digital public infrastructure and developing innovative citizen-centric e-governance solutions.
View original content:https://www.prnewswire.com/in/news-releases/protean-egov-technologies-begins-ai-first-journey-to-build-future-ready-workforce-302673000.html
Related News

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual








At this year’s Zoomtopia, we are celebrating. Why? Because we finally have the tools that will empower everyone. On September 17, we will come together to celebrate our connection. We will remind ourselves that we create these tools to build our happiness. Come meet the disrupters, dreamers and builders who are putting people first and rewriting the Rules of Work, Connection & Culture. Zoomtopia ‘25: For the People.

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Virtual

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Virtual

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Virtual

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Virtual

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Virtual

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Virtual

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Virtual

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Virtual

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Virtual
Quality Management

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Virtual

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Virtual
Discover the toolkit that's helping small businesses re-write the rules of growth and thrive in today's environment. We'll show you practical ways to work smarter, grow faster, and delight your customers using Zoom's integrated solutions and AI Companion.

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Virtual

Thu, Sep 18, 2025 12:30 AM - 1:00 AM IST
Virtual
Maximize virtual interactions across distances. We'll explore how you can use Zoom to transform human connections across diverse use cases from book clubs to tutoring sessions and provide practical tips to drive remote engagement.

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Virtual
Dive deep into the infrastructure powering world-class communication, collaboration, and customer experience. Learn how our enterprise-grade security, compliance, and reliability features are designed to keep your organization safe and running smoothly.

Thu, Sep 18, 2025 12:30 AM - 12:55 AM IST
Virtual
Step into the future of customer experience with Zoom's groundbreaking AI-first contact center. Through demos and real success stories, you'll discover how our intelligent solutions are revolutionizing customer interactions and driving unprecedented satisfaction scores.

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Virtual
Join industry leaders as they reveal how they're using Zoom to transform frontline operations. Learn innovative approaches to connecting, supporting and empowering workers across different industry environments.

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Virtual

Thu, Sep 18, 2025 12:30 AM - 1:00 AM IST
Virtual
Discover Zoom's limitless potential as a truly extensible platform. Watch how our open architecture and Custom AI Companion seamlessly integrate with your business applications, enabling you to build, customize, and embed Zoom capabilities directly into your enterprise solutions - creating powerful workflows that extend far beyond traditional video conferencing.

President and CEO
Upwork
Hayden Brown is president and CEO of Upwork, the world’s work marketplace, where small businesses through Fortune 100 companies and highly skilled independent professionals from 180 countries connect and work together. Hayden joined Upwork in 2011 as a product manager and held roles running Upwork’s marketplace business, as CPO and as CMO before being named CEO in January 2020.
Hayden is driven by her passion for delivering Upwork’s mission to create economic opportunities so that people have better lives. Under her leadership, Upwork has vastly expanded its product portfolio, and today, she is animated about leveraging cutting-edge technology, including AI, to make work easier and more delightful for professionals and businesses alike. Most recently she oversaw the introduction of Uma, Upwork's Mindful AI, a powerful AI companion designed to help businesses and freelancers every step of the way across the Upwork experience.
During her time with the company, Upwork has grown from $10 million to more than $700 million in annual revenues, and from $100 million in Gross Services Volume to more than $4 billion in Gross Services Volume annually. Upwork’s workforce, now numbering more than 2500 team members, has always been made up of ~75% freelancers working remotely from around the world on the Upwork platform.
After receiving an AB in politics at Princeton, Hayden started her career at McKinsey and Company as a business analyst, where she fell in love with tech. She joined Microsoft’s online strategy team and then the company’s corporate strategy group, before starting the corporate development function at LivePerson prior to joining Upwork (then oDesk). She has been named to Forbes’ Future of Work 50, SIA's Staffing 100 North America and Global Power 150 Women in Staffing lists, and was at the helm when Upwork was named one of TIME’s Most Influential Companies. When she’s not working remotely from somewhere new, she resides in the Bay Area with her 2 children.

Virtual
Wed, Sep 17, 2025 10:30 PM - 12:30 AM IST


+7 more

Thu, Sep 18, 2025 1:15 AM - 1:30 AM IST
Master the art of professional virtual communication. Learn expert tips for optimal audio, video, and presentation quality that will make you stand out in every meeting.

Thu, Sep 18, 2025 12:30 AM - 12:45 AM IST
Discover the toolkit that's helping small businesses re-write the rules of growth and thrive in today's environment. We'll show you practical ways to work smarter, grow faster, and delight your customers using Zoom's integrated solutions and AI Companion.

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Learn how to deliver impactful virtual events that rival in-person experiences. Discover new Zoom Events features that enhance audience engagement and simplify content management.

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Learn how to deliver impactful virtual events that rival in-person experiences. Discover new Zoom Events features that enhance audience engagement and simplify content management.

Thu, Sep 18, 2025 12:30 AM - 12:55 AM IST
Step into the future of customer experience with Zoom's groundbreaking AI-first contact center. Through demos and real success stories, you'll discover how our intelligent solutions are revolutionizing customer interactions and driving unprecedented satisfaction scores.

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Dive deep into the infrastructure powering world-class communication, collaboration, and customer experience. Learn how our enterprise-grade security, compliance, and reliability features are designed to keep your organization safe and running smoothly.

Thu, Sep 18, 2025 12:30 AM - 1:00 AM IST
Discover Zoom's limitless potential as a truly extensible platform. Watch how our open architecture and Custom AI Companion seamlessly integrate with your business applications, enabling you to build, customize, and embed Zoom capabilities directly into your enterprise solutions - creating powerful workflows that extend far beyond traditional video conferencing.

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Learn how to deliver impactful virtual events that rival in-person experiences. Discover new Zoom Events features that enhance audience engagement and simplify content management.

Thu, Sep 18, 2025 12:45 AM - 1:00 AM IST
Learn how to orchestrate flawless meetings using our latest meetings solutions and AI Companion. From smart scheduling to real-time notes and summaries, we'll show you how to make every meeting count.

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Learn how to deliver impactful virtual events that rival in-person experiences. Discover new Zoom Events features that enhance audience engagement and simplify content management.

Thu, Sep 18, 2025 12:50 AM - 1:10 AM IST
Get expert guidance on protecting your organization while enabling seamless collaboration. Leading administrators share best practices for maintaining security, compliance and business continuity across industries.

Thu, Sep 18, 2025 12:50 AM - 1:15 AM IST
Get inspired by fellow entrepreneurs who've built thriving businesses using Zoom. Learn their secrets for leveraging our platform to create efficient workflows, deliver amazing customer experiences, and focus their time where it matters most.

Thu, Sep 18, 2025 12:50 AM - 1:10 AM IST
It's time to actually empower sales teams with AI-driven insights and tools that help them do what they do best, close deals. See how Zoom AI does just that, by automating coaching and analytics, acting as a personal assistant for administrative tasks, and integrating with sales systems to keep teams focused on revenue generation.

Thu, Sep 18, 2025 12:30 AM - 12:55 AM IST
Step into the future of customer experience with Zoom's groundbreaking AI-first contact center. Through demos and real success stories, you'll discover how our intelligent solutions are revolutionizing customer interactions and driving unprecedented satisfaction scores.

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Dive deep into the infrastructure powering world-class communication, collaboration, and customer experience. Learn how our enterprise-grade security, compliance, and reliability features are designed to keep your organization safe and running smoothly.

Thu, Sep 18, 2025 12:30 AM - 12:45 AM IST
Maximize virtual interactions across distances. We'll explore how you can use Zoom to transform human connections across diverse use cases from book clubs to tutoring sessions and provide practical tips to drive remote engagement.

Thu, Sep 18, 2025 12:50 AM - 1:15 AM IST
Impleo address common obstacles, and gain actionable insights for leveraging AI technologies effectively for each persona at your menting AI is not one size fits all. Learn strategies for maximizing AI's potential and value across your different teams, how tcompany.

Thu, Sep 18, 2025 12:30 AM - 12:45 AM IST
Discover the toolkit that's helping small businesses re-write the rules of growth and thrive in today's environment. We'll show you practical ways to work smarter, grow faster, and delight your customers using Zoom's integrated solutions and AI Companion.

Thu, Sep 18, 2025 12:55 AM - 1:05 AM IST
Watch Zoom's fully functional AI voice and chat agents in action. See firsthand how quick and easy it is to deploy intelligent virtual agents that deliver immediate value to your customers.

Thu, Sep 18, 2025 1:00 AM - 1:15 AM IST
You're already using Zoom for meetings - but did you know Zoom can help you do so much more? Learn how AI Companion and other built-in tools can help you stay focused, make the most out of every meeting, and unleash your hidden potential.

Thu, Sep 18, 2025 1:00 AM - 1:30 AM IST
Learn how to get the best of both worlds by optimizing Zoom and Microsoft together. We'll show you smart integration strategies that boost productivity while maximizing your technology investments for the best ROI.

Thu, Sep 18, 2025 1:10 AM - 1:30 AM IST
Discover breakthrough industry-specific AI solutions reshaping healthcare delivery and educational experiences, and more. Hear from your peers on how AI innovations from Zoom are revolutionizing industry workflows.

Thu, Sep 18, 2025 1:05 AM - 1:30 AM IST
Join industry leaders as they share their transformative journeys with Zoom CX. Learn practical strategies, avoid common pitfalls, and get inspired by real outcomes that will help shape your own success story.

Thu, Sep 18, 2025 1:10 AM - 1:30 AM IST
Learn from organizations that have mastered virtual engagement in an attention-challenged world. Get practical tips for creating memorable experiences that keep internal and external audiences coming back.

Thu, Sep 18, 2025 12:30 AM - 12:45 AM IST
Maximize virtual interactions across distances. We'll explore how you can use Zoom to transform human connections across diverse use cases from book clubs to tutoring sessions and provide practical tips to drive remote engagement.

Thu, Sep 18, 2025 1:15 AM - 1:30 AM IST
Gain valuable insights from organizations that have migrated to Zoom and mastered their deployment. Our customer panel shares practical advice on implementation, security architecture, and technical best practices.

Thu, Sep 18, 2025 1:15 AM - 1:30 AM IST
Say goodbye to some of the biggest headaches for growing companies! Watch live 3 quick-hitting, high-impact demonstrations that will transform the way you work and how AI can make the biggest impact.

CEO and Co-founder
Khan Academy
Sal Khan is the CEO and cofounder of Schoolhouse.world, a nonprofit on a mission to connect the world through learning. Schoolhouse offers live peer - to - peer tutoring via Zoom – completely for free – thanks to its trained volunteer tutors from across the globe. The platform hosts SAT Bootcamps, academic support, and a new Dialogues program, where students engage in respectful one - on - one Zoom discussions on contentious topics with peers who hold opposing views.
Students often come for the free tutoring and stay for the human connection that helps empower and motivate them. Today Schoolhouse is proud to foster a safe, vibrant community of more than 18,000 volunteer tutors and 140,000 learners from across over 180 countries.
In addition to Schoolhouse, Sal founded or co - founded three additional education - focused nonprofits: Khan Academy, his first nonprofit, offers free interactive exercises, AI support, and teacher and administrator tools across subjects like math, science, writing, and SAT prep. Khan Lab School, an experimental school in California based on the ideas in his first book, The One World Schoolhouse. Khan World School, an online school for grades 6 – 12 that brings together students from around the globe.
Sal lives in Mountain View, California, with his wife and three children. He holds three degrees from MIT — in math, electrical engineering, and computer science — and an MBA from Harvard Business School.

Virtual
Wed, Sep 17, 2025 10:30 PM - 12:30 AM IST


+7 more

Chief Operating Officer
Aparna brings to Zoom an expertise in building operations and infrastructure for rapidly growing technology companies. She serves as our Chief Operating Officer. Prior to this, she was our Chief Legal Officer. Most recently before Zoom, she was SVP, General Counsel for Magento Commerce, which was acquired by Adobe in 2018. Prior to Magento, Aparna was the VP, General Counsel for Nimble Storage (NYSE: NMBL); she was instrumental in Nimble’s initial public offering in 2013. Later, she led Nimble’s sale to Hewlett Packard Enterprise in 2017. Previously, Aparna led the legal and corporate development functions for Inphi Corp (NYSE: IPHI). Bawa began her career as a corporate and securities attorney for Wilson Sonsini Goodrich & Rosati. She was also an investment banker at Lehman Brothers and Deutsche Bank, where she executed multiple IPO and M&A transactions for technology clients.

Chief Marketing Officer
Talkspace
Katelyn Watson leads all initiatives that drive growth through marketing as CMO at Talkspace. She brings a wealth of experience driving measurable and efficient growth in innovative, high growth consumer focused companies. Her experience spans digital healthcare, hospitality, and ecommerce. At Talkspace Katelyn has driven a full - scale turnaround, reshaping the brand and driving efficient member growth, leading to a first profitable year for Talkspace in 2024 as a public company.
Prior to Talkspace, Katelyn was CMO at telehealth company Nurx, which launched and scaled a subscription base for a substantial and growing portion of its more than one million patients and was acquired and is now part of Thirty Madison. Prior to Nurx, Katelyn led marketing at digital fintech company Kabbage, acquired by American Express, was vice president of marketing at IfOnly, an innovative “experiences marketplace” acquired by Mastercard, and served as Digital Marketing and Acquisition Director for e - commerce photography pio neer, Shutterfly.
In 2024 Katelyn was named one of Forbes top 50 most Entrepreneurial CMOs. Katelyn earned a B.B.A degree in marketing from the University of North Texas

Virtual
Wed, Sep 17, 2025 10:30 PM - 12:30 AM IST


+7 more

Chief Product Officer
Zoom
As Zoom’s Chief Product Officer, Smita is responsible for leading Zoom’s product management. She is an industry veteran with 20+ years of product management experience across Google and Microsoft. Her product experience spans leading delivery of television over IP networks at Microsoft, leading and scaling Google Meet, and more recently managing real-time communications platform and products at Microsoft Teams. Beyond video, Smita has led Google Voice (Phone), Google Calendar and Tasks, Google Adwords product suite for local advertisers, and Google Chromebooks device portfolio and ecosystems.
Smita grew up in India where she received her B.Tech in Electrical Engineering at IIT Kanpur. She received her masters from Princeton University in EECS and a Ph.D. from UC Santa Barbara focused on image and video compression.
Smita is a recipient of IIT Kanpur distinguished alumni award and founder of IIT Kanpur women alumni network WIN.

Virtual
Wed, Sep 17, 2025 10:30 PM - 12:30 AM IST


+7 more

NBA All-Star, Philanthropist, Entrepreneur
Zoom
Affectionately known as the Point God, Chris Paul is a 12-time NBA All- Star and two-time Olympic Gold medalist. He was named to the NBA’s 75th Anniversary team as one of the 75 greatest players in NBA history. In 2021, Paul became the first player in league history to record 20,000 points and 10,000 assists in their career. He ranks second on the NBA all-time career assists and steals list. Chris is entering his 21st season in the NBA with the Los Angeles Clippers.
Off the court, he’s a father, husband, entrepreneur, author, and philanthropist. His recent New York Times best-selling memoir, Sixty- One: Life Lessons from Papa, On and Off the Court, is a powerful and unexpected memoir of family, faith, tragedy, and life's most important lessons.
As a leader, Chris served as the former President of the National Basketball Players Association from 2013 until 2021, spearheading the 2016 CBA as well as establishing THINK450 to manage the group licensing rights and create additional business opportunities for all 450 NBA players.
His business footprint is diverse and includes a multi-platform production company, Ohh Dip!!! Productions, as well as ownership of plant based, better for you snack brand Good Eatn'. Additionally, he has minority ownership of the Indian Premier League's Rajasthan Royals, Jupiter Links GC of the TMR Golf League, Angel City FC, TBT (The Basketball Tournament) and TST (The Soccer Tournament) as well as the CP3 Basketball Academy in North Carolina.
He serves on President Joe Biden's advisory board on Historically Black Colleges and Universities. His philanthropic efforts have earned him the 2016 ESPYs “Humanitarian of the Year” award, the 2016 Mannie Jackson Human Spirit Award, and the NBA Community Assist Award five times. Chris is also the first recipient of the Kobe and Gigi Bryant Advocacy Award for his significant contributions to the advancement of girls' and women's basketball and advocacy for the WNBA.

Virtual
Wed, Sep 17, 2025 10:30 PM - 12:30 AM IST


+7 more

Jon Batiste is a seven-time Grammy Award-winning and Academy Award-winning singer, songwriter and composer.
Batiste released his eighth studio album, Beethoven Blues (Batiste Piano Series, Vol. 1), in November 2024 via Verve Records / Interscope. Marking the first installment in his new solo piano series, the project showcases Batiste’s interpolations of some of Beethoven’s most iconic works, reimagined through an expansive lens. These reimagined classics embody the indomitable spirit of the blues, and – true to Batiste’s “message of open-armed inclusivity” (New York Times) – embrace a broad genre spectrum. He follows that with his ninth studio album, Big Money, out August 22, 2025, via Verve Records / Interscope. A genre-defying body of work, Big Money features collaborations with No I.D., Randy Newman, and Andra Day. In support of the release, Batiste will kick off his Big Money Tour on August 27.
In 2021, Batiste released We Are, which was nominated for 11 Grammys Awards across seven different categories, a first in Grammy history. He went on to win five Grammys Awards that evening, including “Album of the Year.” In 2018, he received a Grammy nomination for Best American Roots, and in 2020, he received two Grammy nods for the albums: CHRONOLOGY OF A DREAM: LIVE AT THE VILLAGE VANGUARD and MEDITATIONS (with Cory Wong). Batiste also composed and performed music for the Disney/Pixar film SOUL, for which he won an Academy Award for Best Original Score alongside fellow composers Trent Reznor and Atticus Ross. SOUL also earned Batiste a Golden Globe, a BAFTA, a NAACP Image Award and a Critic’s Choice Award. From 2015 until 2022, Batiste served as the bandleader and musical director of The Late Show with Stephen Colbert on CBS.

Virtual
Wed, Sep 17, 2025 10:30 PM - 12:30 AM IST


+7 more

CEO and Co-founder
Khan Academy
Sal Khan is the CEO and cofounder of Schoolhouse.world, a nonprofit on a mission to connect the world through learning. Schoolhouse offers live peer - to - peer tutoring via Zoom – completely for free – thanks to its trained volunteer tutors from across the globe. The platform hosts SAT Bootcamps, academic support, and a new Dialogues program, where students engage in respectful one - on - one Zoom discussions on contentious topics with peers who hold opposing views.
Students often come for the free tutoring and stay for the human connection that helps empower and motivate them. Today Schoolhouse is proud to foster a safe, vibrant community of more than 18,000 volunteer tutors and 140,000 learners from across over 180 countries.
In addition to Schoolhouse, Sal founded or co - founded three additional education - focused nonprofits: Khan Academy, his first nonprofit, offers free interactive exercises, AI support, and teacher and administrator tools across subjects like math, science, writing, and SAT prep. Khan Lab School, an experimental school in California based on the ideas in his first book, The One World Schoolhouse. Khan World School, an online school for grades 6 – 12 that brings together students from around the globe.
Sal lives in Mountain View, California, with his wife and three children. He holds three degrees from MIT — in math, electrical engineering, and computer science — and an MBA from Harvard Business School.

Chief Marketing Officer
Talkspace
Katelyn Watson leads all initiatives that drive growth through marketing as CMO at Talkspace. She brings a wealth of experience driving measurable and efficient growth in innovative, high growth consumer focused companies. Her experience spans digital healthcare, hospitality, and ecommerce. At Talkspace Katelyn has driven a full - scale turnaround, reshaping the brand and driving efficient member growth, leading to a first profitable year for Talkspace in 2024 as a public company.
Prior to Talkspace, Katelyn was CMO at telehealth company Nurx, which launched and scaled a subscription base for a substantial and growing portion of its more than one million patients and was acquired and is now part of Thirty Madison. Prior to Nurx, Katelyn led marketing at digital fintech company Kabbage, acquired by American Express, was vice president of marketing at IfOnly, an innovative “experiences marketplace” acquired by Mastercard, and served as Digital Marketing and Acquisition Director for e - commerce photography pio neer, Shutterfly.
In 2024 Katelyn was named one of Forbes top 50 most Entrepreneurial CMOs. Katelyn earned a B.B.A degree in marketing from the University of North Texas

Chief Product Officer
As Zoom’s Chief Product Officer, Smita is responsible for leading Zoom’s product management. She is an industry veteran with 20+ years of product management experience across Google and Microsoft. Her product experience spans leading delivery of television over IP networks at Microsoft, leading and scaling Google Meet, and more recently managing real-time communications platform and products at Microsoft Teams. Beyond video, Smita has led Google Voice (Phone), Google Calendar and Tasks, Google Adwords product suite for local advertisers, and Google Chromebooks device portfolio and ecosystems.
Smita grew up in India where she received her B.Tech in Electrical Engineering at IIT Kanpur. She received her masters from Princeton University in EECS and a Ph.D. from UC Santa Barbara focused on image and video compression.
Smita is a recipient of IIT Kanpur distinguished alumni award and founder of IIT Kanpur women alumni network WIN.

President & CEO
Hayden Brown is president and CEO of Upwork, the world’s work marketplace, where small businesses through Fortune 100 companies and highly skilled independent professionals from 180 countries connect and work together. Hayden joined Upwork in 2011 as a product manager and held roles running Upwork’s marketplace business, as CPO and as CMO before being named CEO in January 2020.
Hayden is driven by her passion for delivering Upwork’s mission to create economic opportunities so that people have better lives. Under her leadership, Upwork has vastly expanded its product portfolio, and today, she is animated about leveraging cutting-edge technology, including AI, to make work easier and more delightful for professionals and businesses alike. Most recently she oversaw the introduction of Uma, Upwork's Mindful AI, a powerful AI companion designed to help businesses and freelancers every step of the way across the Upwork experience. During her time with the company, Upwork has grown from $10 million to more than $700 million in annual revenues, and from $100 million in Gross Services Volume to more than $4 billion in Gross Services Volume annually. Upwork’s workforce, now numbering more than 2500 team members, has always been made up of ~75% freelancers working remotely from around the world on the Upwork platform. After receiving an AB in politics at Princeton, Hayden started her career at McKinsey and Company as a business analyst, where she fell in love with tech. She joined Microsoft’s online strategy team and then the company’s corporate strategy group, before starting the corporate development function at LivePerson prior to joining Upwork (then oDesk). She has been named to Forbes’ Future of Work 50, SIA's Staffing 100 North America and Global Power 150 Women in Staffing lists, and was at the helm when Upwork was named one of TIME’s Most Influential Companies. When she’s not working remotely from somewhere new, she resides in the Bay Area with her 2 children.

NBA All-Star, Philanthropist, Entrepreneur
Affectionately known as the Point God, Chris Paul is a 12-time NBA All- Star and two-time Olympic Gold medalist. He was named to the NBA’s 75th Anniversary team as one of the 75 greatest players in NBA history. In 2021, Paul became the first player in league history to record 20,000 points and 10,000 assists in their career. He ranks second on the NBA all-time career assists and steals list. Chris is entering his 21st season in the NBA with the Los Angeles Clippers.
Off the court, he’s a father, husband, entrepreneur, author, and philanthropist. His recent New York Times best-selling memoir, Sixty- One: Life Lessons from Papa, On and Off the Court, is a powerful and unexpected memoir of family, faith, tragedy, and life's most important lessons.
As a leader, Chris served as the former President of the National Basketball Players Association from 2013 until 2021, spearheading the 2016 CBA as well as establishing THINK450 to manage the group licensing rights and create additional business opportunities for all 450 NBA players.
His business footprint is diverse and includes a multi-platform production company, Ohh Dip!!! Productions, as well as ownership of plant based, better for you snack brand Good Eatn'. Additionally, he has minority ownership of the Indian Premier League's Rajasthan Royals, Jupiter Links GC of the TMR Golf League, Angel City FC, TBT (The Basketball Tournament) and TST (The Soccer Tournament) as well as the CP3 Basketball Academy in North Carolina.
He serves on President Joe Biden's advisory board on Historically Black Colleges and Universities. His philanthropic efforts have earned him the 2016 ESPYs “Humanitarian of the Year” award, the 2016 Mannie Jackson Human Spirit Award, and the NBA Community Assist Award five times. Chris is also the first recipient of the Kobe and Gigi Bryant Advocacy Award for his significant contributions to the advancement of girls' and women's basketball and advocacy for the WNBA.

President & CEO
Hayden Brown is president and CEO of Upwork, the world’s work marketplace, where small businesses through Fortune 100 companies and highly skilled independent professionals from 180 countries connect and work together. Hayden joined Upwork in 2011 as a product manager and held roles running Upwork’s marketplace business, as CPO and as CMO before being named CEO in January 2020.
Hayden is driven by her passion for delivering Upwork’s mission to create economic opportunities so that people have better lives. Under her leadership, Upwork has vastly expanded its product portfolio, and today, she is animated about leveraging cutting-edge technology, including AI, to make work easier and more delightful for professionals and businesses alike. Most recently she oversaw the introduction of Uma, Upwork's Mindful AI, a powerful AI companion designed to help businesses and freelancers every step of the way across the Upwork experience.
During her time with the company, Upwork has grown from $10 million to more than $700 million in annual revenues, and from $100 million in Gross Services Volume to more than $4 billion in Gross Services Volume annually. Upwork’s workforce, now numbering more than 2500 team members, has always been made up of ~75% freelancers working remotely from around the world on the Upwork platform.
After receiving an AB in politics at Princeton, Hayden started her career at McKinsey and Company as a business analyst, where she fell in love with tech. She joined Microsoft’s online strategy team and then the company’s corporate strategy group, before starting the corporate development function at LivePerson prior to joining Upwork (then oDesk). She has been named to Forbes’ Future of Work 50, SIA's Staffing 100 North America and Global Power 150 Women in Staffing lists, and was at the helm when Upwork was named one of TIME’s Most Influential Companies. When she’s not working remotely from somewhere new, she resides in the Bay Area with her 2 children.

Grammy Award-Winning Musician, Musical Guest
Jon Batiste is a seven-time Grammy Award-winning and Academy Award-winning singer, songwriter and composer.
Batiste released his eighth studio album, Beethoven Blues (Batiste Piano Series, Vol. 1), in November 2024 via Verve Records / Interscope. Marking the first installment in his new solo piano series, the project showcases Batiste’s interpolations of some of Beethoven’s most iconic works, reimagined through an expansive lens. These reimagined classics embody the indomitable spirit of the blues, and – true to Batiste’s “message of open-armed inclusivity” (New York Times) – embrace a broad genre spectrum. He follows that with his ninth studio album, Big Money, out August 22, 2025, via Verve Records / Interscope. A genre-defying body of work, Big Money features collaborations with No I.D., Randy Newman, and Andra Day. In support of the release, Batiste will kick off his Big Money Tour on August 27.
In 2021, Batiste released We Are, which was nominated for 11 Grammys Awards across seven different categories, a first in Grammy history. He went on to win five Grammys Awards that evening, including “Album of the Year.” In 2018, he received a Grammy nomination for Best American Roots, and in 2020, he received two Grammy nods for the albums: CHRONOLOGY OF A DREAM: LIVE AT THE VILLAGE VANGUARD and MEDITATIONS (with Cory Wong). Batiste also composed and performed music for the Disney/Pixar film SOUL, for which he won an Academy Award for Best Original Score alongside fellow composers Trent Reznor and Atticus Ross. SOUL also earned Batiste a Golden Globe, a BAFTA, a NAACP Image Award and a Critic’s Choice Award. From 2015 until 2022, Batiste served as the bandleader and musical director of The Late Show with Stephen Colbert on CBS.

NBA All-Star, Philanthropist, Entrepreneur
Affectionately known as the Point God, Chris Paul is a 12-time NBA All- Star and two-time Olympic Gold medalist. He was named to the NBA’s 75th Anniversary team as one of the 75 greatest players in NBA history. In 2021, Paul became the first player in league history to record 20,000 points and 10,000 assists in their career. He ranks second on the NBA all-time career assists and steals list. Chris is entering his 21st season in the NBA with the Los Angeles Clippers.
Off the court, he’s a father, husband, entrepreneur, author, and philanthropist. His recent New York Times best-selling memoir, Sixty- One: Life Lessons from Papa, On and Off the Court, is a powerful and unexpected memoir of family, faith, tragedy, and life's most important lessons.
As a leader, Chris served as the former President of the National Basketball Players Association from 2013 until 2021, spearheading the 2016 CBA as well as establishing THINK450 to manage the group licensing rights and create additional business opportunities for all 450 NBA players.
His business footprint is diverse and includes a multi-platform production company, Ohh Dip!!! Productions, as well as ownership of plant based, better for you snack brand Good Eatn'. Additionally, he has minority ownership of the Indian Premier League's Rajasthan Royals, Jupiter Links GC of the TMR Golf League, Angel City FC, TBT (The Basketball Tournament) and TST (The Soccer Tournament) as well as the CP3 Basketball Academy in North Carolina.
He serves on President Joe Biden's advisory board on Historically Black Colleges and Universities. His philanthropic efforts have earned him the 2016 ESPYs “Humanitarian of the Year” award, the 2016 Mannie Jackson Human Spirit Award, and the NBA Community Assist Award five times. Chris is also the first recipient of the Kobe and Gigi Bryant Advocacy Award for his significant contributions to the advancement of girls' and women's basketball and advocacy for the WNBA.

Chief Product Officer
As Zoom’s Chief Product Officer, Smita is responsible for leading Zoom’s product management. She is an industry veteran with 20+ years of product management experience across Google and Microsoft. Her product experience spans leading delivery of television over IP networks at Microsoft, leading and scaling Google Meet, and more recently managing real-time communications platform and products at Microsoft Teams. Beyond video, Smita has led Google Voice (Phone), Google Calendar and Tasks, Google Adwords product suite for local advertisers, and Google Chromebooks device portfolio and ecosystems.
Smita grew up in India where she received her B.Tech in Electrical Engineering at IIT Kanpur. She received her masters from Princeton University in EECS and a Ph.D. from UC Santa Barbara focused on image and video compression.
Smita is a recipient of IIT Kanpur distinguished alumni award and founder of IIT Kanpur women alumni network WIN.

Chief Marketing Officer
Katelyn Watson leads all initiatives that drive growth through marketing as CMO at Talkspace. She brings a wealth of experience driving measurable and efficient growth in innovative, high growth consumer focused companies. Her experience spans digital healthcare, hospitality, and ecommerce. At Talkspace Katelyn has driven a full - scale turnaround, reshaping the brand and driving efficient member growth, leading to a first profitable year for Talkspace in 2024 as a public company.
Prior to Talkspace, Katelyn was CMO at telehealth company Nurx, which launched and scaled a subscription base for a substantial and growing portion of its more than one million patients and was acquired and is now part of Thirty Madison. Prior to Nurx, Katelyn led marketing at digital fintech company Kabbage, acquired by American Express, was vice president of marketing at IfOnly, an innovative “experiences marketplace” acquired by Mastercard, and served as Digital Marketing and Acquisition Director for e - commerce photography pio neer, Shutterfly.
In 2024 Katelyn was named one of Forbes top 50 most Entrepreneurial CMOs. Katelyn earned a B.B.A degree in marketing from the University of North Texas.

CEO and Co-founder
Sal Khan is the CEO and cofounder of Schoolhouse.world, a nonprofit on a mission to connect the world through learning. Schoolhouse offers live peer - to - peer tutoring via Zoom – completely for free – thanks to its trained volunteer tutors from across the globe. The platform hosts SAT Bootcamps, academic support, and a new Dialogues program, where students engage in respectful one - on - one Zoom discussions on contentious topics with peers who hold opposing views.
Students often come for the free tutoring and stay for the human connection that helps empower and motivate them. Today Schoolhouse is proud to foster a safe, vibrant community of more than 18,000 volunteer tutors and 140,000 learners from across over 180 countries.
In addition to Schoolhouse, Sal founded or co - founded three additional education - focused nonprofits: Khan Academy, his first nonprofit, offers free interactive exercises, AI support, and teacher and administrator tools across subjects like math, science, writing, and SAT prep. Khan Lab School, an experimental school in California based on the ideas in his first book, The One World Schoolhouse. Khan World School, an online school for grades 6 – 12 that brings together students from around the globe.
Sal lives in Mountain View, California, with his wife and three children. He holds three degrees from MIT — in math, electrical engineering, and computer science — and an MBA from Harvard Business School.

Chief Operating Officer
Aparna brings to Zoom an expertise in building operations and infrastructure for rapidly growing technology companies. She serves as our Chief Operating Officer. Prior to this, she was our Chief Legal Officer. Most recently before Zoom, she was SVP, General Counsel for Magento Commerce, which was acquired by Adobe in 2018. Prior to Magento, Aparna was the VP, General Counsel for Nimble Storage (NYSE: NMBL); she was instrumental in Nimble’s initial public offering in 2013. Later, she led Nimble’s sale to Hewlett Packard Enterprise in 2017. Previously, Aparna led the legal and corporate development functions for Inphi Corp (NYSE: IPHI). Bawa began her career as a corporate and securities attorney for Wilson Sonsini Goodrich & Rosati. She was also an investment banker at Lehman Brothers and Deutsche Bank, where she executed multiple IPO and M&A transactions for technology clients.

Founder & Chief Executive Officer
Eric founded Zoom in 2011 to deliver happiness and bring people together in a frictionless video environment. Zoom’s communications platform continues to transform the way global organizations connect, communicate, and collaborate. As the company’s chief executive, Eric led Zoom to one of the highest-performing tech IPOs of 2019. Business Insider named Eric one of the Most Powerful People in Enterprise Tech in 2017. In 2018, Glassdoor recognized him as the top CEO for large U.S. companies. In 2019, he was recognized in the Bloomberg 50 as a leader changing the game in global business. Time Magazine named Eric its 2020 Businessperson of Year as well as one of the 100 Most Influential People of 2020. He was also named Comparably’s Best CEO for Diversity in 2021. Prior to founding Zoom, Eric was corporate vice president of engineering at Cisco, where he was responsible for Cisco’s collaboration software development. Eric was also one of the founding engineers and vice president of engineering at Webex. Eric is a named inventor on 11 issued and 20 pending patents in real-time collaboration.

Thu, Sep 18, 2025 12:50 AM - 1:10 AM IST
Get expert guidance on protecting your organization while enabling seamless collaboration. Leading administrators share best practices for maintaining security, compliance and business continuity across industries.

Thu, Sep 18, 2025 12:50 AM - 1:15 AM IST
Get inspired by fellow entrepreneurs who've built thriving businesses using Zoom. Learn their secrets for leveraging our platform to create efficient workflows, deliver amazing customer experiences, and focus their time where it matters most.

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual








At this year’s Zoomtopia, we are celebrating. Why? Because we finally have the tools that will empower everyone. On September 17, we will come together to celebrate our connection. We will remind ourselves that we create these tools to build our happiness. Come meet the disrupters, dreamers and builders who are putting people first and rewriting the Rules of Work, Connection & Culture. Zoomtopia ‘25: For the People.

Thu, Sep 18, 2025 12:30 AM - 1:00 AM IST
Step into the future of customer experience with Zoom's groundbreaking AI-first contact center. Through demos and real success stories, you'll discover how our intelligent solutions are revolutionizing customer interactions and driving unprecedented satisfaction scores.

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Step into the future of customer experience with Zoom's groundbreaking AI-first contact center. Through demos and real success stories, you'll discover how our intelligent solutions are revolutionizing customer interactions and driving unprecedented satisfaction scores.

Thu, Sep 18, 2025 12:30 AM - 12:45 AM IST
Maximize virtual interactions across distances. We'll explore how you can use Zoom to transform human connections across diverse use cases from book clubs to tutoring sessions and provide practical tips to drive remote engagement.

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual








At this year’s Zoomtopia, we are celebrating. Why? Because we finally have the tools that will empower everyone. On September 17, we will come together to celebrate our connection. We will remind ourselves that we create these tools to build our happiness. Come meet the disrupters, dreamers and builders who are putting people first and rewriting the Rules of Work, Connection & Culture. Zoomtopia ‘25: For the People.

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Join industry leaders as they reveal how they're using Zoom to transform frontline operations. Learn innovative approaches to connecting, supporting and empowering workers across different industry environments.

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST
Discover the toolkit that's helping small businesses re-write the rules of growth and thrive in today's environment. We'll show you practical ways to work smarter, grow faster, and delight your customers using Zoom's integrated solutions and AI Companion.

Thu, Sep 18, 2025 12:30 AM - 12:55 AM IST
Step into the future of customer experience with Zoom's groundbreaking AI-first contact center. Through demos and real success stories, you'll discover how our intelligent solutions are revolutionizing customer interactions and driving unprecedented satisfaction scores.

Thu, Sep 18, 2025 12:45 AM - 1:00 AM IST
Learn how to orchestrate flawless meetings using our latest meetings solutions and AI Companion. From smart scheduling to real-time notes and summaries, we'll show you how to make every meeting count.

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual








At this year’s Zoomtopia, we are celebrating. Why? Because we finally have the tools that will empower everyone. On September 17, we will come together to celebrate our connection. We will remind ourselves that we create these tools to build our happiness. Come meet the disrupters, dreamers and builders who are putting people first and rewriting the Rules of Work, Connection & Culture. Zoomtopia ‘25: For the People.