Ypê Deepens Partnership with Rimini Street to Accelerate Agentic AI and Maximize ERP Value

Business Wire IndiaRimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP and VMware software, today announced the expansion of its partnership with Ypê, the Brazilian consumer goods company whose products can be found in over 95% of Brazilian homes. This milestone marks a new phase in Ypê’s AI-first vision to build a frictionless company that delivers exceptional experiences for employees, customers and stakeholders.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260127970457/en/

Building the Foundation for Innovation Starts with Support

A Rimini Support™ client for its SAP S/4HANA system, Ypê is leveraging Rimini Street’s deep ERP expertise, enhanced by AI insight and automation and industry-leading SLAs, to free up IT resources and achieve significant cost savings of up to 90% total annual software support fees.

Following the Rimini Smart Path™, a proven methodology to fund and accelerate enterprise-wide Agentic AI transformation by helping organizations extend system life, regain IT roadmap control and deploy meaningful innovation in weeks, not years, Ypê’s IT leadership gained confidence to advance their AI strategy without the lock-in, cost or disruption of an ERP Software upgrade or migration.

“Rimini Street knows ERP and ERP Processes better than anyone,” said Geraldo Pereira, CIO at Ypê. “We’ve experienced many financial and operational benefits by switching from SAP support to Rimini Street. And with Rimini Street’s Agentic AI ERP offerings, our roadmap to transformation has become accelerated.”

Breaking Down Silos with AI Across All Systems

Ypê was introduced to Rimini Agentic UX™, an intelligent, AI-driven user engagement layer that streamlines ERP Processes for speed of execution and significant savings. Through in-depth discovery and persona-based workflow design, Ypê is automating processes across customer service, sales and other departments, from eight manual steps to just two. The results include dramatic improvement in speed, reduced risk and enhanced OTIF (on-time, in-full) performance.

While traditional ERP vendor-embedded AI remains trapped in system silos, Rimini Street delivers Agentic AI capabilities that span enterprise systems, including SAP, Oracle, ServiceNow, CRM, HR and other software platforms. For Ypê, this holistic approach has helped to unify data and automate processes enterprise-wide, rather than being limited to isolated applications.

“SAP thinks only about the SAP environment, but Rimini Street thinks about all the integrations,” said Pereira. “With Rimini Street’s Agentic UX offering, I now have a major advantage and a smart path to achieving AI across the enterprise.”

A Model for the Future: Accelerating Agentic AI for Strategic Advantage

“Ypê is a role model for how organizations can use Agentic AI ERP to achieve enterprise-wide value, quickly, safely and without disruption,” said Vijay Kumar, EVP and chief innovation officer at Rimini Street. “Together, we are deploying intelligent workflows that accelerate decision making, reduce operational friction, and support Ypê’s long-term AI strategy.”

“At Ypê, we have several AI projects in works, but the Rimini Agentic UX™ project has outperformed them all in both speed and expectations. It only took one month from start to delivery, and helped us reduce our approval cycle by 60% and accelerate time-to-value. It’s a great win for our IT team,” said Pereira. “You can try AI agents and Generative AI without big migrations, without big investments, right now, with Rimini Street.”

Read the full Ypê client story to learn how you can maximize the full potential of your existing systems and fund innovation with the Rimini Smart Path™, and drive top and bottom-line growth and competitive advantage with Rimini Agentic UX™.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. The Company has signed thousands of IT service contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who have leveraged the Rimini Smart Path™ methodology to achieve better operational outcomes, billions of US dollars in savings and fund AI and other innovation.

To learn more, please visit www.riministreet.com, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “anticipate,” “assume,” “believe,” “continue,” “could,” “currently,” “estimate,” “expect,” “forecast,” “future,” “intend,” “may,” “might,” “outlook,” “plan,” “possible,” “goal,” “potential,” “predict,” “project,” “seem,” “seek,” “should,” “will,” “would” or other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, litigation, agreements and Court orders involving Oracle, the wind down of support services for Oracle’s PeopleSoft software products and the impact on future period revenue and costs incurred related to these efforts; changes in the business environment in which Rimini Street operates, including the impact of macro-economic trends, geopolitical tensions and changes in foreign exchange rates, as well as general financial, economic, regulatory and political conditions affecting the industry in which we operate and the industries in which our clients operate; the evolution of the enterprise software management and support landscape and our ability to attract and retain clients and further penetrate our client base; significant competition in the software support services industry and our intentions with respect to our pricing model; customer adoption of our expanded portfolio of products and services and products and services we expect to introduce; our expectations regarding new product offerings, partnerships and alliance programs, including but not limited to our partnership with ServiceNow and our Agentic AI ERP innovation solutions; our ability to grow our revenue and accurately forecast revenue, along with the results of any efforts to manage costs to align with revenue expectations and expansion of our offerings; the expected impact of reductions in our workforce during the last and current fiscal year and associated reorganization costs; estimates of our total addressable market and expectations of client savings relative to use of other providers; variability of timing in our sales cycle; risks relating to retention rates, including our ability to accurately predict retention rates; the loss of one or more members of our management team; our ability to attract and retain additional qualified personnel; our business plan and ability to grow in the future and our ability to achieve and maintain profitability; the volatility of our stock price; our need and ability to raise equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth initiatives; risks associated with global operations; our ability to prevent unauthorized access to our information technology systems and other cybersecurity threats; any deficiencies associated with artificial intelligence (AI) technologies used by us or by our third-party vendors and service providers or incorporated by us into our service offerings and/or our Agentic AI ERP innovation solutions; our ability to protect the confidential information of our employees and clients and to comply with privacy regulations; our ability to maintain an effective system of internal control over financial reporting; our ability to maintain, protect and enhance our brand and intellectual property; changes in laws and regulations, including changes in tax laws or unfavorable outcomes of tax positions we take; tariff costs, including tariff relief or the ability to mitigate tariffs, in light of new or increased tariffs imposed by the United States government and the potential for retaliatory trade measures by affected countries; a failure by us to establish adequate tax reserves; adverse developments in and costs associated with defending pending litigation or any new litigation; our ability to realize benefits from our net operating losses; any negative impact of environmental, social and governance matters on our reputation or business and the exposure of our business to additional costs or risks from our reporting on such matters; our ability to maintain our good standing with the United States government and international governments, capture new contracts with governmental entities and maintain our status as an approved United States government contractor; our credit facility’s ongoing debt service obligations and financial and operational covenants on our business and related interest rate risk; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the amount and timing of repurchases, if any, under our stock repurchase program and our ability to enhance stockholder value through such program; uncertainty as to the long-term value of Rimini Street’s equity securities; catastrophic events that disrupt our business or that of our clients; and those discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on October 30, 2025, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the U.S. Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.

© 2026 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.

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Virtual
Industry innovation exchange
Industry
AI
Employee Engagement
Financial Services
IT Admin

Discover breakthrough industry-specific AI solutions reshaping healthcare delivery and educational experiences, and more. Hear from your peers on how AI innovations from Zoom are revolutionizing industry workflows.

Ecosystem in Action

Customer success stories: Your path to CX excellence

Thu, Sep 18, 2025 1:05 AM - 1:30 AM IST

Virtual
Industry innovation exchange
Industry
AI
Employee Engagement
Financial Services
IT Admin

Join industry leaders as they share their transformative journeys with Zoom CX. Learn practical strategies, avoid common pitfalls, and get inspired by real outcomes that will help shape your own success story.

Ecosystem in Action

Customer success stories: Own the moments that matter most with Zoom

Thu, Sep 18, 2025 1:10 AM - 1:30 AM IST

Virtual
Industry innovation exchange
Industry
AI
Employee Engagement
Financial Services
IT Admin

Learn from organizations that have mastered virtual engagement in an attention-challenged world. Get practical tips for creating memorable experiences that keep internal and external audiences coming back.

Ecosystem in Action

How to create human connections virtually

Thu, Sep 18, 2025 12:30 AM - 12:45 AM IST

Virtual
Industry innovation exchange
Industry
AI
Employee Engagement
Financial Services
IT AdminPhone
Healthcare
C-Suite
Education
Workvivo
Team Chat
Frontline Worker

Maximize virtual interactions across distances. We'll explore how you can use Zoom to transform human connections across diverse use cases from book clubs to tutoring sessions and provide practical tips to drive remote engagement.

Ecosystem in Action

Deployment success! Lessons you need to know about when moving to Zoom

Thu, Sep 18, 2025 1:15 AM - 1:30 AM IST

Virtual
Industry innovation exchange
Industry
AI
Employee Engagement
Financial Services
IT Admin

Gain valuable insights from organizations that have migrated to Zoom and mastered their deployment. Our customer panel shares practical advice on implementation, security architecture, and technical best practices.

Ecosystem in Action

Problem solved: Smart solutions for common challenges

Thu, Sep 18, 2025 1:15 AM - 1:30 AM IST

Virtual
Industry innovation exchange
Industry
AI
Employee Engagement
Financial Services
IT Admin

Say goodbye to some of the biggest headaches for growing companies! Watch live 3 quick-hitting, high-impact demonstrations that will transform the way you work and how AI can make the biggest impact.

Eric Yuan

Sal Khan

CEO and Co-founder

Khan Academy

Sal Khan is the CEO and cofounder of Schoolhouse.world, a nonprofit on a mission to connect the world through learning. Schoolhouse offers live peer - to - peer tutoring via Zoom – completely for free – thanks to its trained volunteer tutors from across the globe. The platform hosts SAT Bootcamps, academic support, and a new Dialogues program, where students engage in respectful one - on - one Zoom discussions on contentious topics with peers who hold opposing views.

Students often come for the free tutoring and stay for the human connection that helps empower and motivate them. Today Schoolhouse is proud to foster a safe, vibrant community of more than 18,000 volunteer tutors and 140,000 learners from across over 180 countries.

In addition to Schoolhouse, Sal founded or co - founded three additional education - focused nonprofits: Khan Academy, his first nonprofit, offers free interactive exercises, AI support, and teacher and administrator tools across subjects like math, science, writing, and SAT prep. Khan Lab School, an experimental school in California based on the ideas in his first book, The One World Schoolhouse. Khan World School, an online school for grades 6 – 12 that brings together students from around the globe.

Sal lives in Mountain View, California, with his wife and three children. He holds three degrees from MIT — in math, electrical engineering, and computer science — and an MBA from Harvard Business School.


Appearing in

Keynote

Virtual

Wed, Sep 17, 2025 10:30 PM - 12:30 AM IST


Eric Yuan

Hayden...

+7 more

person

Aparna Bawa

Chief Operating Officer

Aparna brings to Zoom an expertise in building operations and infrastructure for rapidly growing technology companies. She serves as our Chief Operating Officer. Prior to this, she was our Chief Legal Officer. Most recently before Zoom, she was SVP, General Counsel for Magento Commerce, which was acquired by Adobe in 2018. Prior to Magento, Aparna was the VP, General Counsel for Nimble Storage (NYSE: NMBL); she was instrumental in Nimble’s initial public offering in 2013. Later, she led Nimble’s sale to Hewlett Packard Enterprise in 2017. Previously, Aparna led the legal and corporate development functions for Inphi Corp (NYSE: IPHI). Bawa began her career as a corporate and securities attorney for Wilson Sonsini Goodrich & Rosati. She was also an investment banker at Lehman Brothers and Deutsche Bank, where she executed multiple IPO and M&A transactions for technology clients.


Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more

Eric Yuan

Katelyn Watson

Chief Marketing Officer

Talkspace

Katelyn Watson leads all initiatives that drive growth through marketing as CMO at Talkspace. She brings a wealth of experience driving measurable and efficient growth in innovative, high growth consumer focused companies. Her experience spans digital healthcare, hospitality, and ecommerce. At Talkspace Katelyn has driven a full - scale turnaround, reshaping the brand and driving efficient member growth, leading to a first profitable year for Talkspace in 2024 as a public company.

Prior to Talkspace, Katelyn was CMO at telehealth company Nurx, which launched and scaled a subscription base for a substantial and growing portion of its more than one million patients and was acquired and is now part of Thirty Madison. Prior to Nurx, Katelyn led marketing at digital fintech company Kabbage, acquired by American Express, was vice president of marketing at IfOnly, an innovative “experiences marketplace” acquired by Mastercard, and served as Digital Marketing and Acquisition Director for e - commerce photography pio neer, Shutterfly.

In 2024 Katelyn was named one of Forbes top 50 most Entrepreneurial CMOs. Katelyn earned a B.B.A degree in marketing from the University of North Texas

Appearing in

Keynote

Virtual

Wed, Sep 17, 2025 10:30 PM - 12:30 AM IST


Eric Yuan

Hayden...

+7 more

Eric Yuan

Smita Hashim

Chief Product Officer

Zoom Zoom

As Zoom’s Chief Product Officer, Smita is responsible for leading Zoom’s product management. She is an industry veteran with 20+ years of product management experience across Google and Microsoft. Her product experience spans leading delivery of television over IP networks at Microsoft, leading and scaling Google Meet, and more recently managing real-time communications platform and products at Microsoft Teams. Beyond video, Smita has led Google Voice (Phone), Google Calendar and Tasks, Google Adwords product suite for local advertisers, and Google Chromebooks device portfolio and ecosystems.

Smita grew up in India where she received her B.Tech in Electrical Engineering at IIT Kanpur. She received her masters from Princeton University in EECS and a Ph.D. from UC Santa Barbara focused on image and video compression.

Smita is a recipient of IIT Kanpur distinguished alumni award and founder of IIT Kanpur women alumni network WIN.


Appearing in

Keynote

Virtual

Wed, Sep 17, 2025 10:30 PM - 12:30 AM IST


Eric Yuan

Hayden...

+7 more

Eric Yuan

Chris Paul

NBA All-Star, Philanthropist, Entrepreneur

z

Zoom

Affectionately known as the Point God, Chris Paul is a 12-time NBA All- Star and two-time Olympic Gold medalist. He was named to the NBA’s 75th Anniversary team as one of the 75 greatest players in NBA history. In 2021, Paul became the first player in league history to record 20,000 points and 10,000 assists in their career. He ranks second on the NBA all-time career assists and steals list. Chris is entering his 21st season in the NBA with the Los Angeles Clippers.

Off the court, he’s a father, husband, entrepreneur, author, and philanthropist. His recent New York Times best-selling memoir, Sixty- One: Life Lessons from Papa, On and Off the Court, is a powerful and unexpected memoir of family, faith, tragedy, and life's most important lessons.

As a leader, Chris served as the former President of the National Basketball Players Association from 2013 until 2021, spearheading the 2016 CBA as well as establishing THINK450 to manage the group licensing rights and create additional business opportunities for all 450 NBA players.

His business footprint is diverse and includes a multi-platform production company, Ohh Dip!!! Productions, as well as ownership of plant based, better for you snack brand Good Eatn'. Additionally, he has minority ownership of the Indian Premier League's Rajasthan Royals, Jupiter Links GC of the TMR Golf League, Angel City FC, TBT (The Basketball Tournament) and TST (The Soccer Tournament) as well as the CP3 Basketball Academy in North Carolina.

He serves on President Joe Biden's advisory board on Historically Black Colleges and Universities. His philanthropic efforts have earned him the 2016 ESPYs “Humanitarian of the Year” award, the 2016 Mannie Jackson Human Spirit Award, and the NBA Community Assist Award five times. Chris is also the first recipient of the Kobe and Gigi Bryant Advocacy Award for his significant contributions to the advancement of girls' and women's basketball and advocacy for the WNBA.


Appearing in

Keynote

Virtual

Wed, Sep 17, 2025 10:30 PM - 12:30 AM IST


Eric Yuan

Hayden...

+7 more

Eric Yuan

Jon Batiste

Grammy Award-Winning Musician, Musical Guest

Jon Batiste is a seven-time Grammy Award-winning and Academy Award-winning singer, songwriter and composer.

Batiste released his eighth studio album, Beethoven Blues (Batiste Piano Series, Vol. 1), in November 2024 via Verve Records / Interscope. Marking the first installment in his new solo piano series, the project showcases Batiste’s interpolations of some of Beethoven’s most iconic works, reimagined through an expansive lens. These reimagined classics embody the indomitable spirit of the blues, and – true to Batiste’s “message of open-armed inclusivity” (New York Times) – embrace a broad genre spectrum. He follows that with his ninth studio album, Big Money, out August 22, 2025, via Verve Records / Interscope. A genre-defying body of work, Big Money features collaborations with No I.D., Randy Newman, and Andra Day. In support of the release, Batiste will kick off his Big Money Tour on August 27.

In 2021, Batiste released We Are, which was nominated for 11 Grammys Awards across seven different categories, a first in Grammy history. He went on to win five Grammys Awards that evening, including “Album of the Year.” In 2018, he received a Grammy nomination for Best American Roots, and in 2020, he received two Grammy nods for the albums: CHRONOLOGY OF A DREAM: LIVE AT THE VILLAGE VANGUARD and MEDITATIONS (with Cory Wong). Batiste also composed and performed music for the Disney/Pixar film SOUL, for which he won an Academy Award for Best Original Score alongside fellow composers Trent Reznor and Atticus Ross. SOUL also earned Batiste a Golden Globe, a BAFTA, a NAACP Image Award and a Critic’s Choice Award. From 2015 until 2022, Batiste served as the bandleader and musical director of The Late Show with Stephen Colbert on CBS.


Appearing in

Keynote

Virtual

Wed, Sep 17, 2025 10:30 PM - 12:30 AM IST


Eric Yuan

Hayden...

+7 more

person

Sal Khan

CEO and Co-founder
Khan Academy

Sal Khan is the CEO and cofounder of Schoolhouse.world, a nonprofit on a mission to connect the world through learning. Schoolhouse offers live peer - to - peer tutoring via Zoom – completely for free – thanks to its trained volunteer tutors from across the globe. The platform hosts SAT Bootcamps, academic support, and a new Dialogues program, where students engage in respectful one - on - one Zoom discussions on contentious topics with peers who hold opposing views.

Students often come for the free tutoring and stay for the human connection that helps empower and motivate them. Today Schoolhouse is proud to foster a safe, vibrant community of more than 18,000 volunteer tutors and 140,000 learners from across over 180 countries.

In addition to Schoolhouse, Sal founded or co - founded three additional education - focused nonprofits: Khan Academy, his first nonprofit, offers free interactive exercises, AI support, and teacher and administrator tools across subjects like math, science, writing, and SAT prep. Khan Lab School, an experimental school in California based on the ideas in his first book, The One World Schoolhouse. Khan World School, an online school for grades 6 – 12 that brings together students from around the globe.

Sal lives in Mountain View, California, with his wife and three children. He holds three degrees from MIT — in math, electrical engineering, and computer science — and an MBA from Harvard Business School.


Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
person

Katelyn Watson

Chief Marketing Officer
Talkspace

Katelyn Watson leads all initiatives that drive growth through marketing as CMO at Talkspace. She brings a wealth of experience driving measurable and efficient growth in innovative, high growth consumer focused companies. Her experience spans digital healthcare, hospitality, and ecommerce. At Talkspace Katelyn has driven a full - scale turnaround, reshaping the brand and driving efficient member growth, leading to a first profitable year for Talkspace in 2024 as a public company.

Prior to Talkspace, Katelyn was CMO at telehealth company Nurx, which launched and scaled a subscription base for a substantial and growing portion of its more than one million patients and was acquired and is now part of Thirty Madison. Prior to Nurx, Katelyn led marketing at digital fintech company Kabbage, acquired by American Express, was vice president of marketing at IfOnly, an innovative “experiences marketplace” acquired by Mastercard, and served as Digital Marketing and Acquisition Director for e - commerce photography pio neer, Shutterfly.

In 2024 Katelyn was named one of Forbes top 50 most Entrepreneurial CMOs. Katelyn earned a B.B.A degree in marketing from the University of North Texas


Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
person

Smita Hashim

Chief Product Officer

Zoom

As Zoom’s Chief Product Officer, Smita is responsible for leading Zoom’s product management. She is an industry veteran with 20+ years of product management experience across Google and Microsoft. Her product experience spans leading delivery of television over IP networks at Microsoft, leading and scaling Google Meet, and more recently managing real-time communications platform and products at Microsoft Teams. Beyond video, Smita has led Google Voice (Phone), Google Calendar and Tasks, Google Adwords product suite for local advertisers, and Google Chromebooks device portfolio and ecosystems.

Smita grew up in India where she received her B.Tech in Electrical Engineering at IIT Kanpur. She received her masters from Princeton University in EECS and a Ph.D. from UC Santa Barbara focused on image and video compression.

Smita is a recipient of IIT Kanpur distinguished alumni award and founder of IIT Kanpur women alumni network WIN.


Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Eric Yuan

Hayden Brown

President & CEO

Zoom Upwork

Hayden Brown is president and CEO of Upwork, the world’s work marketplace, where small businesses through Fortune 100 companies and highly skilled independent professionals from 180 countries connect and work together. Hayden joined Upwork in 2011 as a product manager and held roles running Upwork’s marketplace business, as CPO and as CMO before being named CEO in January 2020.
Hayden is driven by her passion for delivering Upwork’s mission to create economic opportunities so that people have better lives. Under her leadership, Upwork has vastly expanded its product portfolio, and today, she is animated about leveraging cutting-edge technology, including AI, to make work easier and more delightful for professionals and businesses alike. Most recently she oversaw the introduction of Uma, Upwork's Mindful AI, a powerful AI companion designed to help businesses and freelancers every step of the way across the Upwork experience. During her time with the company, Upwork has grown from $10 million to more than $700 million in annual revenues, and from $100 million in Gross Services Volume to more than $4 billion in Gross Services Volume annually. Upwork’s workforce, now numbering more than 2500 team members, has always been made up of ~75% freelancers working remotely from around the world on the Upwork platform. After receiving an AB in politics at Princeton, Hayden started her career at McKinsey and Company as a business analyst, where she fell in love with tech. She joined Microsoft’s online strategy team and then the company’s corporate strategy group, before starting the corporate development function at LivePerson prior to joining Upwork (then oDesk). She has been named to Forbes’ Future of Work 50, SIA's Staffing 100 North America and Global Power 150 Women in Staffing lists, and was at the helm when Upwork was named one of TIME’s Most Influential Companies. When she’s not working remotely from somewhere new, she resides in the Bay Area with her 2 children.


Appearing in

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Person

Chris Paul

NBA All-Star, Philanthropist, Entrepreneur

Affectionately known as the Point God, Chris Paul is a 12-time NBA All- Star and two-time Olympic Gold medalist. He was named to the NBA’s 75th Anniversary team as one of the 75 greatest players in NBA history. In 2021, Paul became the first player in league history to record 20,000 points and 10,000 assists in their career. He ranks second on the NBA all-time career assists and steals list. Chris is entering his 21st season in the NBA with the Los Angeles Clippers.

Off the court, he’s a father, husband, entrepreneur, author, and philanthropist. His recent New York Times best-selling memoir, Sixty- One: Life Lessons from Papa, On and Off the Court, is a powerful and unexpected memoir of family, faith, tragedy, and life's most important lessons.

As a leader, Chris served as the former President of the National Basketball Players Association from 2013 until 2021, spearheading the 2016 CBA as well as establishing THINK450 to manage the group licensing rights and create additional business opportunities for all 450 NBA players.

His business footprint is diverse and includes a multi-platform production company, Ohh Dip!!! Productions, as well as ownership of plant based, better for you snack brand Good Eatn'. Additionally, he has minority ownership of the Indian Premier League's Rajasthan Royals, Jupiter Links GC of the TMR Golf League, Angel City FC, TBT (The Basketball Tournament) and TST (The Soccer Tournament) as well as the CP3 Basketball Academy in North Carolina.

He serves on President Joe Biden's advisory board on Historically Black Colleges and Universities. His philanthropic efforts have earned him the 2016 ESPYs “Humanitarian of the Year” award, the 2016 Mannie Jackson Human Spirit Award, and the NBA Community Assist Award five times. Chris is also the first recipient of the Kobe and Gigi Bryant Advocacy Award for his significant contributions to the advancement of girls' and women's basketball and advocacy for the WNBA.


Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Eric Yuan

Hayden Brown

President & CEO

Upwork

Hayden Brown is president and CEO of Upwork, the world’s work marketplace, where small businesses through Fortune 100 companies and highly skilled independent professionals from 180 countries connect and work together. Hayden joined Upwork in 2011 as a product manager and held roles running Upwork’s marketplace business, as CPO and as CMO before being named CEO in January 2020.

Hayden is driven by her passion for delivering Upwork’s mission to create economic opportunities so that people have better lives. Under her leadership, Upwork has vastly expanded its product portfolio, and today, she is animated about leveraging cutting-edge technology, including AI, to make work easier and more delightful for professionals and businesses alike. Most recently she oversaw the introduction of Uma, Upwork's Mindful AI, a powerful AI companion designed to help businesses and freelancers every step of the way across the Upwork experience.

During her time with the company, Upwork has grown from $10 million to more than $700 million in annual revenues, and from $100 million in Gross Services Volume to more than $4 billion in Gross Services Volume annually. Upwork’s workforce, now numbering more than 2500 team members, has always been made up of ~75% freelancers working remotely from around the world on the Upwork platform.

After receiving an AB in politics at Princeton, Hayden started her career at McKinsey and Company as a business analyst, where she fell in love with tech. She joined Microsoft’s online strategy team and then the company’s corporate strategy group, before starting the corporate development function at LivePerson prior to joining Upwork (then oDesk). She has been named to Forbes’ Future of Work 50, SIA's Staffing 100 North America and Global Power 150 Women in Staffing lists, and was at the helm when Upwork was named one of TIME’s Most Influential Companies. When she’s not working remotely from somewhere new, she resides in the Bay Area with her 2 children.


Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Eric Yuan

Jon Bastiste

Grammy Award-Winning Musician, Musical Guest

 

Jon Batiste is a seven-time Grammy Award-winning and Academy Award-winning singer, songwriter and composer.

Batiste released his eighth studio album, Beethoven Blues (Batiste Piano Series, Vol. 1), in November 2024 via Verve Records / Interscope. Marking the first installment in his new solo piano series, the project showcases Batiste’s interpolations of some of Beethoven’s most iconic works, reimagined through an expansive lens. These reimagined classics embody the indomitable spirit of the blues, and – true to Batiste’s “message of open-armed inclusivity” (New York Times) – embrace a broad genre spectrum. He follows that with his ninth studio album, Big Money, out August 22, 2025, via Verve Records / Interscope. A genre-defying body of work, Big Money features collaborations with No I.D., Randy Newman, and Andra Day. In support of the release, Batiste will kick off his Big Money Tour on August 27.

In 2021, Batiste released We Are, which was nominated for 11 Grammys Awards across seven different categories, a first in Grammy history. He went on to win five Grammys Awards that evening, including “Album of the Year.” In 2018, he received a Grammy nomination for Best American Roots, and in 2020, he received two Grammy nods for the albums: CHRONOLOGY OF A DREAM: LIVE AT THE VILLAGE VANGUARD and MEDITATIONS (with Cory Wong). Batiste also composed and performed music for the Disney/Pixar film SOUL, for which he won an Academy Award for Best Original Score alongside fellow composers Trent Reznor and Atticus Ross. SOUL also earned Batiste a Golden Globe, a BAFTA, a NAACP Image Award and a Critic’s Choice Award. From 2015 until 2022, Batiste served as the bandleader and musical director of The Late Show with Stephen Colbert on CBS.


Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Chris Paul

Chris Paul

NBA All-Star, Philanthropist, Entrepreneur

Affectionately known as the Point God, Chris Paul is a 12-time NBA All- Star and two-time Olympic Gold medalist. He was named to the NBA’s 75th Anniversary team as one of the 75 greatest players in NBA history. In 2021, Paul became the first player in league history to record 20,000 points and 10,000 assists in their career. He ranks second on the NBA all-time career assists and steals list. Chris is entering his 21st season in the NBA with the Los Angeles Clippers.

Off the court, he’s a father, husband, entrepreneur, author, and philanthropist. His recent New York Times best-selling memoir, Sixty- One: Life Lessons from Papa, On and Off the Court, is a powerful and unexpected memoir of family, faith, tragedy, and life's most important lessons.

As a leader, Chris served as the former President of the National Basketball Players Association from 2013 until 2021, spearheading the 2016 CBA as well as establishing THINK450 to manage the group licensing rights and create additional business opportunities for all 450 NBA players.

His business footprint is diverse and includes a multi-platform production company, Ohh Dip!!! Productions, as well as ownership of plant based, better for you snack brand Good Eatn'. Additionally, he has minority ownership of the Indian Premier League's Rajasthan Royals, Jupiter Links GC of the TMR Golf League, Angel City FC, TBT (The Basketball Tournament) and TST (The Soccer Tournament) as well as the CP3 Basketball Academy in North Carolina.

He serves on President Joe Biden's advisory board on Historically Black Colleges and Universities. His philanthropic efforts have earned him the 2016 ESPYs “Humanitarian of the Year” award, the 2016 Mannie Jackson Human Spirit Award, and the NBA Community Assist Award five times. Chris is also the first recipient of the Kobe and Gigi Bryant Advocacy Award for his significant contributions to the advancement of girls' and women's basketball and advocacy for the WNBA.

Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Smita Hashim

Smita Hashim

Chief Product Officer

Zoom

As Zoom’s Chief Product Officer, Smita is responsible for leading Zoom’s product management. She is an industry veteran with 20+ years of product management experience across Google and Microsoft. Her product experience spans leading delivery of television over IP networks at Microsoft, leading and scaling Google Meet, and more recently managing real-time communications platform and products at Microsoft Teams. Beyond video, Smita has led Google Voice (Phone), Google Calendar and Tasks, Google Adwords product suite for local advertisers, and Google Chromebooks device portfolio and ecosystems.

Smita grew up in India where she received her B.Tech in Electrical Engineering at IIT Kanpur. She received her masters from Princeton University in EECS and a Ph.D. from UC Santa Barbara focused on image and video compression.
Smita is a recipient of IIT Kanpur distinguished alumni award and founder of IIT Kanpur women alumni network WIN.

Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Katelyn Watson

Katelyn Watson

Chief Marketing Officer

Talkspace

Katelyn Watson leads all initiatives that drive growth through marketing as CMO at Talkspace. She brings a wealth of experience driving measurable and efficient growth in innovative, high growth consumer focused companies. Her experience spans digital healthcare, hospitality, and ecommerce. At Talkspace Katelyn has driven a full - scale turnaround, reshaping the brand and driving efficient member growth, leading to a first profitable year for Talkspace in 2024 as a public company.

Prior to Talkspace, Katelyn was CMO at telehealth company Nurx, which launched and scaled a subscription base for a substantial and growing portion of its more than one million patients and was acquired and is now part of Thirty Madison. Prior to Nurx, Katelyn led marketing at digital fintech company Kabbage, acquired by American Express, was vice president of marketing at IfOnly, an innovative “experiences marketplace” acquired by Mastercard, and served as Digital Marketing and Acquisition Director for e - commerce photography pio neer, Shutterfly.

In 2024 Katelyn was named one of Forbes top 50 most Entrepreneurial CMOs. Katelyn earned a B.B.A degree in marketing from the University of North Texas.

Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Sal Khan

Sal Khan

CEO and Co-founder

Khan Academy

Sal Khan is the CEO and cofounder of Schoolhouse.world, a nonprofit on a mission to connect the world through learning. Schoolhouse offers live peer - to - peer tutoring via Zoom – completely for free – thanks to its trained volunteer tutors from across the globe. The platform hosts SAT Bootcamps, academic support, and a new Dialogues program, where students engage in respectful one - on - one Zoom discussions on contentious topics with peers who hold opposing views.

Students often come for the free tutoring and stay for the human connection that helps empower and motivate them. Today Schoolhouse is proud to foster a safe, vibrant community of more than 18,000 volunteer tutors and 140,000 learners from across over 180 countries.

In addition to Schoolhouse, Sal founded or co - founded three additional education - focused nonprofits: Khan Academy, his first nonprofit, offers free interactive exercises, AI support, and teacher and administrator tools across subjects like math, science, writing, and SAT prep. Khan Lab School, an experimental school in California based on the ideas in his first book, The One World Schoolhouse. Khan World School, an online school for grades 6 – 12 that brings together students from around the globe.

Sal lives in Mountain View, California, with his wife and three children. He holds three degrees from MIT — in math, electrical engineering, and computer science — and an MBA from Harvard Business School.

Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Aparna Bawa

Aparna Bawa

Chief Operating Officer

Zoom

Aparna brings to Zoom an expertise in building operations and infrastructure for rapidly growing technology companies. She serves as our Chief Operating Officer. Prior to this, she was our Chief Legal Officer. Most recently before Zoom, she was SVP, General Counsel for Magento Commerce, which was acquired by Adobe in 2018. Prior to Magento, Aparna was the VP, General Counsel for Nimble Storage (NYSE: NMBL); she was instrumental in Nimble’s initial public offering in 2013. Later, she led Nimble’s sale to Hewlett Packard Enterprise in 2017. Previously, Aparna led the legal and corporate development functions for Inphi Corp (NYSE: IPHI). Bawa began her career as a corporate and securities attorney for Wilson Sonsini Goodrich & Rosati. She was also an investment banker at Lehman Brothers and Deutsche Bank, where she executed multiple IPO and M&A transactions for technology clients.

Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Eric Yuan

Eric Yuan

Founder & Chief Executive Officer

Zoom

Eric founded Zoom in 2011 to deliver happiness and bring people together in a frictionless video environment. Zoom’s communications platform continues to transform the way global organizations connect, communicate, and collaborate. As the company’s chief executive, Eric led Zoom to one of the highest-performing tech IPOs of 2019. Business Insider named Eric one of the Most Powerful People in Enterprise Tech in 2017. In 2018, Glassdoor recognized him as the top CEO for large U.S. companies. In 2019, he was recognized in the Bloomberg 50 as a leader changing the game in global business. Time Magazine named Eric its 2020 Businessperson of Year as well as one of the 100 Most Influential People of 2020. He was also named Comparably’s Best CEO for Diversity in 2021. Prior to founding Zoom, Eric was corporate vice president of engineering at Cisco, where he was responsible for Cisco’s collaboration software development. Eric was also one of the founding engineers and vice president of engineering at Webex. Eric is a named inventor on 11 issued and 20 pending patents in real-time collaboration.

Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Industry innovation exachange

Cross-industry masterclass in security and compliance

Thu, Sep 18, 2025 12:50 AM - 1:10 AM IST

Virtual
Industry Innovation exchange
Industry
AI
Employee Engagement
Financial Services
IT Admin
Healthcare
C-Suite
Education
Workplace for Clinicians
Advanced Enterprise Solutions
Frontline Worker
Phone

Get expert guidance on protecting your organization while enabling seamless collaboration. Leading administrators share best practices for maintaining security, compliance and business continuity across industries.

Small business, big impact:

From solo to successful: How to build your business with Zoom

Thu, Sep 18, 2025 12:50 AM - 1:15 AM IST

Virtual
Small business big impact
Productivity
AI
Marketing
Communications
Solopreneur
Small and mid-sized business
Team Chat
Clips
Tasks
Meetings

Get inspired by fellow entrepreneurs who've built thriving businesses using Zoom. Learn their secrets for leveraging our platform to create efficient workflows, deliver amazing customer experiences, and focus their time where it matters most.

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST

Virtual

Keynote speakers

Eric Yuan
Zoom

Hayden Brown
Upwork

Jon Batiste

Smita Hashim
Zoom

Chris Paul

Aparna Bawa
Zoom

Katelyn Watson
Talkspace

Sal Khan
Khan Academy

At this year’s Zoomtopia, we are celebrating. Why? Because we finally have the tools that will empower everyone. On September 17, we will come together to celebrate our connection. We will remind ourselves that we create these tools to build our happiness. Come meet the disrupters, dreamers and builders who are putting people first and rewriting the Rules of Work, Connection & Culture. Zoomtopia ‘25: For the People.

Ecosystem in Action

Create untapped value with integrations and agentic workflows

Thu, Sep 18, 2025 12:30 AM - 1:00 AM IST

Virtual
Ecosystem in action
Ecosystem
AI
IT Admin
C-Suite
small and mid-sized business
AI Studio
Costom AI Compansion
Technology Integrations

Step into the future of customer experience with Zoom's groundbreaking AI-first contact center. Through demos and real success stories, you'll discover how our intelligent solutions are revolutionizing customer interactions and driving unprecedented satisfaction scores.

The Critical Moments

Creating unforgettable virtual experiences

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST

Virtual
The critical moments
AI Marketing
Sales Marketing
Events
Sessions
AI Compansion

Step into the future of customer experience with Zoom's groundbreaking AI-first contact center. Through demos and real success stories, you'll discover how our intelligent solutions are revolutionizing customer interactions and driving unprecedented satisfaction scores.

YOUtopia

How to create human connections virtually

Thu, Sep 18, 2025 12:30 AM - 12:45 AM IST

Virtual
YOUtopia
Productivity
AI
Free account holders
Team Chat
Meetings
AI Companion

Maximize virtual interactions across distances. We'll explore how you can use Zoom to transform human connections across diverse use cases from book clubs to tutoring sessions and provide practical tips to drive remote engagement.

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST

Virtual

Keynote speakers

Eric Yuan
Zoom

Hayden Brown
Upwork

Jon Batiste

Smita Hashim
Zoom

Chris Paul

Aparna Bawa
Zoom

Katelyn Watson
Talkspace

Sal Khan
Khan Academy

At this year’s Zoomtopia, we are celebrating. Why? Because we finally have the tools that will empower everyone. On September 17, we will come together to celebrate our connection. We will remind ourselves that we create these tools to build our happiness. Come meet the disrupters, dreamers and builders who are putting people first and rewriting the Rules of Work, Connection & Culture. Zoomtopia ‘25: For the People.

Industry innovation exachange

Empowering the modern frontline workforce

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST

Virtual
Industry Innovation exchange
Industry
AI
Employee Engagement
Financial Services
IT Admin
Healthcare
C-Suite
Education
WorkVivo
Team Chat
Frontline Worker
Phone

Join industry leaders as they reveal how they're using Zoom to transform frontline operations. Learn innovative approaches to connecting, supporting and empowering workers across different industry environments.

Small business, big impact:

Small business, big impact: Roadmap to success

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST

Virtual
Small business big impact
Productivity
AI
Marketing
Communications
Solopreneur
Small and mid-sized business
Team Chat
Clips
Tasks
Meetings
Phone
Scheduler
Webinars
AI Compansion
Docs
Mail & Calendar
Whiteboard

Discover the toolkit that's helping small businesses re-write the rules of growth and thrive in today's environment. We'll show you practical ways to work smarter, grow faster, and delight your customers using Zoom's integrated solutions and AI Companion.

Elevated Expreience

From effort to impact: Turn every interaction into loyalty

Thu, Sep 18, 2025 12:30 AM - 12:55 AM IST

Virtual
Elevated experience
Customer Experience
AI
Customer Experience
Contact Center
AI Expert Assist
AI Compansion

Step into the future of customer experience with Zoom's groundbreaking AI-first contact center. Through demos and real success stories, you'll discover how our intelligent solutions are revolutionizing customer interactions and driving unprecedented satisfaction scores.

YOUtopia

Run your best meeting, every time

Thu, Sep 18, 2025 12:45 AM - 1:00 AM IST

Virtual
YOUtopia
Communications
AI
Free account holders
Meetings
AI Companion

Learn how to orchestrate flawless meetings using our latest meetings solutions and AI Companion. From smart scheduling to real-time notes and summaries, we'll show you how to make every meeting count.

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST

Virtual

Keynote speakers

Eric Yuan
Zoom

Hayden Brown
Upwork

Jon Batiste

Smita Hashim
Zoom

Chris Paul

Aparna Bawa
Zoom

Katelyn Watson
Talkspace

Sal Khan
Khan Academy

At this year’s Zoomtopia, we are celebrating. Why? Because we finally have the tools that will empower everyone. On September 17, we will come together to celebrate our connection. We will remind ourselves that we create these tools to build our happiness. Come meet the disrupters, dreamers and builders who are putting people first and rewriting the Rules of Work, Connection & Culture. Zoomtopia ‘25: For the People.

Eric Yuan

Eric Yuan

Founder & Chief Executive Officer

z

Zoom

Eric founded Zoom in 2011 to deliver happiness and bring people together in a frictionless video environment. Zoom’s communications platform continues to transform the way global organizations connect and collaborate.

Business Insider named Eric one of the Most Powerful People in Tech. In 2018, Glassdoor recognized him as the top CEO. Time Magazine named Eric its 2020 Businessperson of the Year.

Eric is a named inventor on 11 issued and 20 pending patents.


Appearing in

Keynote

Virtual

Wed, Sep 17, 2025 10:30 PM - 12:30 AM IST


Eric Yuan

Hayden...

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