Exterro Launches Industry’s First Autonomous AI Engine to Eliminate Up to 95% of manual Subpoena Work and Reclaim 7,500 Enterprise Hours

Exterro Subpoena Manager unlocks $500,000+ in potential annual savings; puts legal and IT teams on a definitive path toward a fully autonomous enterprise architecture.

PORTLAND, Ore., May 11, 2026 /PRNewswire/ — Legal’s manual relay race is over. Exterro, the leader in unified data risk management software, today launched Exterro Subpoena Manager, an agentic AI solution that transforms the slow, disconnected process enterprises face when managing subpoenas, into a faster, smarter, and more controlled system of execution. This solution, which moves beyond the “AI as assistant” paradigm by embracing truly autonomous agentic workflows with built-in human oversight, reduces subpoena intake and routing tasks from 90 minutes down to as little as five minutes.

Exterro Subpoena Manager is the first step in removing manual workloads for organizations interested in leveraging a more autonomous platform for risk management. It ties to Exterro’s visionary new framework, ARMOUR (Autonomous Risk Management, Orchestration, and Unified Response) which the company outlined earlier today. With the immediate availability of Exterro Subpoena Manager, Exterro signals that ARMOUR is not a roadmap or a theoretical vision. It marks the end of manual legal coordination, replacing routine workflow steps with AI-driven execution that completes complex workflows today, transparently and defensibly.

 “The legal technology market is currently saturated with AI tools that offer assistance but stop short of true execution. Exterro’s approach is fundamentally different; they have a unique vision that moves beyond the noise to solve a pervasive operational bottleneck,” said Ryan O’Leary, Research Director, Privacy and Legal Technology at IDC. “By applying autonomous AI to workflows like subpoena response, Exterro is delivering immediate, game-changing value that allows legal teams to pivot from manual coordination to strategic orchestration.”   

The Economics of Action: Over $500,000 in Immediate Impact

While the industry has been flooded with AI chatbots that offer answers without accountability, Exterro Subpoena Manager delivers tangible business outcomes in the present tense. For large organizations in highly regulated fields, this is a shift away from manual drudgery to autonomous execution is designed to deliver significant improvements to the bottom line:

  • Up to 95% Reduction in Manual Work: Exterro Subpoena Manager removes the manual intake labor that slows teams down, reducing time spent on the process by up to 95%.
  • Up to 7,500 Hours of Manual Labor Reduced: Handling 100 subpoenas weekly costs large organizations 7,500 hours annually, which is the equivalent of nearly four full-time employees lost to administrative tasks. Exterro Subpoena Manager slashes this burden to just 417 total hours of strategic oversight per year.
  • Over $500,000 in Potential Savings: At a processing rate of $75/hour, the cost to organizations handling large volumes of subpoenas can exceed $500,000 annually. Exterro Subpoena Manager collapses that spend, reducing these costs for high-volume enterprises every year.
  • Up to 10x Operational Throughput: By automating the mechanical clerical effort associated with inputting subpoenas, routing information requests to the right departments, following up with them automatically, then finally preserving, collecting, and reviewing relevant data before production, legal teams can handle ten times the volume of subpoena-related work.

Exterro Subpoena Manager utilizes governed autonomous agents to ingest subpoenas from any channel, instantly extracting critical deadlines and matter details to create structured records without manual data entry. It then orchestrates the entire downstream execution by correlating data across enterprise systems to drive preservation, collection, and review while keeping legal teams in strategic command of every final approval.

Stop Knowing. Start Doing.

“This is the first time legal work can be actually executed across complex enterprise systems via conversation,” said Ajith Samuel, Chief Product Officer at Exterro. “We aren’t asking legal teams to ‘consider’ options or merely chat with a bot; we are giving them an engine designed to achieve business outcomes under their oversight. Exterro Subpoena Manager is the first proof of what the ARMOUR framework can do in practice: it eliminates disconnected steps and accelerates execution today.”

A Blueprint for the Autonomous Enterprise

Transforming how legal teams manage subpoenas is the innovative, foundational first step in realizing Exterro’s AI visionary framework, ARMOUR, and serves as the engine for how litigation, internal investigations, and data governance will be tackled moving forward. With Exterro Subpoena Manager, the agents, securely connected to the enterprise’s data sources, do far more than offer suggestions. They act on them, completing each step in the subpoena response process and stopping for human oversight as designed. As the system progressively learns how organizations want to manage the workflow, the agents can, if desired, autonomously execute more and more additional steps in the workflow before checking in with the user.

Going forward, customers will soon be able to manage additional complex, multi-step data risk workflows across the Exterro platform with natural language conversations, rather than clicking through menu-driven interactions in disparate software solutions.

If you’re interested in helping shape the future of AI in legal, you can apply to participate in our exclusive preview program here.

Why Exterro? The Architecture of Reality

Exterro is uniquely positioned to deliver autonomous AI through 13 years of data management expertise and AI innovation, with a proven history of connecting many moving parts of an organization’s data infrastructure. Unlike generic tools bolted on in a silo, Exterro’s platform natively bridges the gap between disconnected systems to ensure data is connected across commonly collected data sources for comprehensive, accurate decision-making.

  • Unified Execution: Exterro is a platform purpose-built to unify legal hold, collection, processing, and response in one place, replacing workflow sprawl with a centralized system of record.
  • Deep Enterprise Connectivity: With over 190 connectors, Exterro acts on data where it already resides, behind your firewall, ensuring outcomes are reliable, secure, and defensible.
  • Human-Led Orchestration: This isn’t a “black box,” it’s a digital workforce that reports to you. While the system handles the manual heavy lifting, legal professionals act as the final decision-makers. You remain in the driver’s seat, providing the final strategic sign-off on every action while the system learns and optimizes from your expert judgment.

Experience the End of Manual Subpoena Response at CLOC 2026

Exterro will officially debut Exterro Subpoena Manager and autonomous AI at the Corporate Legal Operations Consortium (CLOC) Global Institute in Chicago. Witness the next-generation of legal operations, happening now.

Learn more about Exterro Subpoena Manager at exterro.com/e-discovery-software/subpoena-manager.

Exterro Subpoena Manager is a SaaS solution offering flexible on-demand or bulk pricing based on the volume of subpoenas processed.

About Exterro 

Exterro empowers organizations to manage data risks with a complete platform for e-discovery, data privacy, cybersecurity and governance, and digital forensics. Unlike any other software provider, Exterro makes it easy for organizations to understand their data and take swift action.  Exterro’s AI-driven solutions provide accurate, actionable insights, enabling businesses to support compliance efforts, reduce risks, and streamline operations while lowering costs. With Exterro, organizations gain the clarity and confidence needed to address their most critical data challenges. For more information, visit www.exterro.com.

Media Contacts:

Hazel Ramirez
Plat4orm
hazel@plat4orm.com

Anamika Dhirendrakumar   
anamika.dhirendrakumar@exterro.com

Cision View original content:https://www.prnewswire.co.uk/news-releases/exterro-launches-industrys-first-autonomous-ai-engine-to-eliminate-up-to-95-of-manual-subpoena-work-and-reclaim-7-500-enterprise-hours-302769010.html

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Thu, Sep 18, 2025 1:15 AM - 1:30 AM IST

Virtual
Industry innovation exchange
Industry
AI
Employee Engagement
Financial Services
IT Admin

Say goodbye to some of the biggest headaches for growing companies! Watch live 3 quick-hitting, high-impact demonstrations that will transform the way you work and how AI can make the biggest impact.

Eric Yuan

Sal Khan

CEO and Co-founder

Khan Academy

Sal Khan is the CEO and cofounder of Schoolhouse.world, a nonprofit on a mission to connect the world through learning. Schoolhouse offers live peer - to - peer tutoring via Zoom – completely for free – thanks to its trained volunteer tutors from across the globe. The platform hosts SAT Bootcamps, academic support, and a new Dialogues program, where students engage in respectful one - on - one Zoom discussions on contentious topics with peers who hold opposing views.

Students often come for the free tutoring and stay for the human connection that helps empower and motivate them. Today Schoolhouse is proud to foster a safe, vibrant community of more than 18,000 volunteer tutors and 140,000 learners from across over 180 countries.

In addition to Schoolhouse, Sal founded or co - founded three additional education - focused nonprofits: Khan Academy, his first nonprofit, offers free interactive exercises, AI support, and teacher and administrator tools across subjects like math, science, writing, and SAT prep. Khan Lab School, an experimental school in California based on the ideas in his first book, The One World Schoolhouse. Khan World School, an online school for grades 6 – 12 that brings together students from around the globe.

Sal lives in Mountain View, California, with his wife and three children. He holds three degrees from MIT — in math, electrical engineering, and computer science — and an MBA from Harvard Business School.


Appearing in

Keynote

Virtual

Wed, Sep 17, 2025 10:30 PM - 12:30 AM IST


Eric Yuan

Hayden...

+7 more

person

Aparna Bawa

Chief Operating Officer

Aparna brings to Zoom an expertise in building operations and infrastructure for rapidly growing technology companies. She serves as our Chief Operating Officer. Prior to this, she was our Chief Legal Officer. Most recently before Zoom, she was SVP, General Counsel for Magento Commerce, which was acquired by Adobe in 2018. Prior to Magento, Aparna was the VP, General Counsel for Nimble Storage (NYSE: NMBL); she was instrumental in Nimble’s initial public offering in 2013. Later, she led Nimble’s sale to Hewlett Packard Enterprise in 2017. Previously, Aparna led the legal and corporate development functions for Inphi Corp (NYSE: IPHI). Bawa began her career as a corporate and securities attorney for Wilson Sonsini Goodrich & Rosati. She was also an investment banker at Lehman Brothers and Deutsche Bank, where she executed multiple IPO and M&A transactions for technology clients.


Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more

Eric Yuan

Katelyn Watson

Chief Marketing Officer

Talkspace

Katelyn Watson leads all initiatives that drive growth through marketing as CMO at Talkspace. She brings a wealth of experience driving measurable and efficient growth in innovative, high growth consumer focused companies. Her experience spans digital healthcare, hospitality, and ecommerce. At Talkspace Katelyn has driven a full - scale turnaround, reshaping the brand and driving efficient member growth, leading to a first profitable year for Talkspace in 2024 as a public company.

Prior to Talkspace, Katelyn was CMO at telehealth company Nurx, which launched and scaled a subscription base for a substantial and growing portion of its more than one million patients and was acquired and is now part of Thirty Madison. Prior to Nurx, Katelyn led marketing at digital fintech company Kabbage, acquired by American Express, was vice president of marketing at IfOnly, an innovative “experiences marketplace” acquired by Mastercard, and served as Digital Marketing and Acquisition Director for e - commerce photography pio neer, Shutterfly.

In 2024 Katelyn was named one of Forbes top 50 most Entrepreneurial CMOs. Katelyn earned a B.B.A degree in marketing from the University of North Texas

Appearing in

Keynote

Virtual

Wed, Sep 17, 2025 10:30 PM - 12:30 AM IST


Eric Yuan

Hayden...

+7 more

Eric Yuan

Smita Hashim

Chief Product Officer

Zoom Zoom

As Zoom’s Chief Product Officer, Smita is responsible for leading Zoom’s product management. She is an industry veteran with 20+ years of product management experience across Google and Microsoft. Her product experience spans leading delivery of television over IP networks at Microsoft, leading and scaling Google Meet, and more recently managing real-time communications platform and products at Microsoft Teams. Beyond video, Smita has led Google Voice (Phone), Google Calendar and Tasks, Google Adwords product suite for local advertisers, and Google Chromebooks device portfolio and ecosystems.

Smita grew up in India where she received her B.Tech in Electrical Engineering at IIT Kanpur. She received her masters from Princeton University in EECS and a Ph.D. from UC Santa Barbara focused on image and video compression.

Smita is a recipient of IIT Kanpur distinguished alumni award and founder of IIT Kanpur women alumni network WIN.


Appearing in

Keynote

Virtual

Wed, Sep 17, 2025 10:30 PM - 12:30 AM IST


Eric Yuan

Hayden...

+7 more

Eric Yuan

Chris Paul

NBA All-Star, Philanthropist, Entrepreneur

z

Zoom

Affectionately known as the Point God, Chris Paul is a 12-time NBA All- Star and two-time Olympic Gold medalist. He was named to the NBA’s 75th Anniversary team as one of the 75 greatest players in NBA history. In 2021, Paul became the first player in league history to record 20,000 points and 10,000 assists in their career. He ranks second on the NBA all-time career assists and steals list. Chris is entering his 21st season in the NBA with the Los Angeles Clippers.

Off the court, he’s a father, husband, entrepreneur, author, and philanthropist. His recent New York Times best-selling memoir, Sixty- One: Life Lessons from Papa, On and Off the Court, is a powerful and unexpected memoir of family, faith, tragedy, and life's most important lessons.

As a leader, Chris served as the former President of the National Basketball Players Association from 2013 until 2021, spearheading the 2016 CBA as well as establishing THINK450 to manage the group licensing rights and create additional business opportunities for all 450 NBA players.

His business footprint is diverse and includes a multi-platform production company, Ohh Dip!!! Productions, as well as ownership of plant based, better for you snack brand Good Eatn'. Additionally, he has minority ownership of the Indian Premier League's Rajasthan Royals, Jupiter Links GC of the TMR Golf League, Angel City FC, TBT (The Basketball Tournament) and TST (The Soccer Tournament) as well as the CP3 Basketball Academy in North Carolina.

He serves on President Joe Biden's advisory board on Historically Black Colleges and Universities. His philanthropic efforts have earned him the 2016 ESPYs “Humanitarian of the Year” award, the 2016 Mannie Jackson Human Spirit Award, and the NBA Community Assist Award five times. Chris is also the first recipient of the Kobe and Gigi Bryant Advocacy Award for his significant contributions to the advancement of girls' and women's basketball and advocacy for the WNBA.


Appearing in

Keynote

Virtual

Wed, Sep 17, 2025 10:30 PM - 12:30 AM IST


Eric Yuan

Hayden...

+7 more

Eric Yuan

Jon Batiste

Grammy Award-Winning Musician, Musical Guest

Jon Batiste is a seven-time Grammy Award-winning and Academy Award-winning singer, songwriter and composer.

Batiste released his eighth studio album, Beethoven Blues (Batiste Piano Series, Vol. 1), in November 2024 via Verve Records / Interscope. Marking the first installment in his new solo piano series, the project showcases Batiste’s interpolations of some of Beethoven’s most iconic works, reimagined through an expansive lens. These reimagined classics embody the indomitable spirit of the blues, and – true to Batiste’s “message of open-armed inclusivity” (New York Times) – embrace a broad genre spectrum. He follows that with his ninth studio album, Big Money, out August 22, 2025, via Verve Records / Interscope. A genre-defying body of work, Big Money features collaborations with No I.D., Randy Newman, and Andra Day. In support of the release, Batiste will kick off his Big Money Tour on August 27.

In 2021, Batiste released We Are, which was nominated for 11 Grammys Awards across seven different categories, a first in Grammy history. He went on to win five Grammys Awards that evening, including “Album of the Year.” In 2018, he received a Grammy nomination for Best American Roots, and in 2020, he received two Grammy nods for the albums: CHRONOLOGY OF A DREAM: LIVE AT THE VILLAGE VANGUARD and MEDITATIONS (with Cory Wong). Batiste also composed and performed music for the Disney/Pixar film SOUL, for which he won an Academy Award for Best Original Score alongside fellow composers Trent Reznor and Atticus Ross. SOUL also earned Batiste a Golden Globe, a BAFTA, a NAACP Image Award and a Critic’s Choice Award. From 2015 until 2022, Batiste served as the bandleader and musical director of The Late Show with Stephen Colbert on CBS.


Appearing in

Keynote

Virtual

Wed, Sep 17, 2025 10:30 PM - 12:30 AM IST


Eric Yuan

Hayden...

+7 more

person

Sal Khan

CEO and Co-founder
Khan Academy

Sal Khan is the CEO and cofounder of Schoolhouse.world, a nonprofit on a mission to connect the world through learning. Schoolhouse offers live peer - to - peer tutoring via Zoom – completely for free – thanks to its trained volunteer tutors from across the globe. The platform hosts SAT Bootcamps, academic support, and a new Dialogues program, where students engage in respectful one - on - one Zoom discussions on contentious topics with peers who hold opposing views.

Students often come for the free tutoring and stay for the human connection that helps empower and motivate them. Today Schoolhouse is proud to foster a safe, vibrant community of more than 18,000 volunteer tutors and 140,000 learners from across over 180 countries.

In addition to Schoolhouse, Sal founded or co - founded three additional education - focused nonprofits: Khan Academy, his first nonprofit, offers free interactive exercises, AI support, and teacher and administrator tools across subjects like math, science, writing, and SAT prep. Khan Lab School, an experimental school in California based on the ideas in his first book, The One World Schoolhouse. Khan World School, an online school for grades 6 – 12 that brings together students from around the globe.

Sal lives in Mountain View, California, with his wife and three children. He holds three degrees from MIT — in math, electrical engineering, and computer science — and an MBA from Harvard Business School.


Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
person

Katelyn Watson

Chief Marketing Officer
Talkspace

Katelyn Watson leads all initiatives that drive growth through marketing as CMO at Talkspace. She brings a wealth of experience driving measurable and efficient growth in innovative, high growth consumer focused companies. Her experience spans digital healthcare, hospitality, and ecommerce. At Talkspace Katelyn has driven a full - scale turnaround, reshaping the brand and driving efficient member growth, leading to a first profitable year for Talkspace in 2024 as a public company.

Prior to Talkspace, Katelyn was CMO at telehealth company Nurx, which launched and scaled a subscription base for a substantial and growing portion of its more than one million patients and was acquired and is now part of Thirty Madison. Prior to Nurx, Katelyn led marketing at digital fintech company Kabbage, acquired by American Express, was vice president of marketing at IfOnly, an innovative “experiences marketplace” acquired by Mastercard, and served as Digital Marketing and Acquisition Director for e - commerce photography pio neer, Shutterfly.

In 2024 Katelyn was named one of Forbes top 50 most Entrepreneurial CMOs. Katelyn earned a B.B.A degree in marketing from the University of North Texas


Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
person

Smita Hashim

Chief Product Officer

Zoom

As Zoom’s Chief Product Officer, Smita is responsible for leading Zoom’s product management. She is an industry veteran with 20+ years of product management experience across Google and Microsoft. Her product experience spans leading delivery of television over IP networks at Microsoft, leading and scaling Google Meet, and more recently managing real-time communications platform and products at Microsoft Teams. Beyond video, Smita has led Google Voice (Phone), Google Calendar and Tasks, Google Adwords product suite for local advertisers, and Google Chromebooks device portfolio and ecosystems.

Smita grew up in India where she received her B.Tech in Electrical Engineering at IIT Kanpur. She received her masters from Princeton University in EECS and a Ph.D. from UC Santa Barbara focused on image and video compression.

Smita is a recipient of IIT Kanpur distinguished alumni award and founder of IIT Kanpur women alumni network WIN.


Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Eric Yuan

Hayden Brown

President & CEO

Zoom Upwork

Hayden Brown is president and CEO of Upwork, the world’s work marketplace, where small businesses through Fortune 100 companies and highly skilled independent professionals from 180 countries connect and work together. Hayden joined Upwork in 2011 as a product manager and held roles running Upwork’s marketplace business, as CPO and as CMO before being named CEO in January 2020.
Hayden is driven by her passion for delivering Upwork’s mission to create economic opportunities so that people have better lives. Under her leadership, Upwork has vastly expanded its product portfolio, and today, she is animated about leveraging cutting-edge technology, including AI, to make work easier and more delightful for professionals and businesses alike. Most recently she oversaw the introduction of Uma, Upwork's Mindful AI, a powerful AI companion designed to help businesses and freelancers every step of the way across the Upwork experience. During her time with the company, Upwork has grown from $10 million to more than $700 million in annual revenues, and from $100 million in Gross Services Volume to more than $4 billion in Gross Services Volume annually. Upwork’s workforce, now numbering more than 2500 team members, has always been made up of ~75% freelancers working remotely from around the world on the Upwork platform. After receiving an AB in politics at Princeton, Hayden started her career at McKinsey and Company as a business analyst, where she fell in love with tech. She joined Microsoft’s online strategy team and then the company’s corporate strategy group, before starting the corporate development function at LivePerson prior to joining Upwork (then oDesk). She has been named to Forbes’ Future of Work 50, SIA's Staffing 100 North America and Global Power 150 Women in Staffing lists, and was at the helm when Upwork was named one of TIME’s Most Influential Companies. When she’s not working remotely from somewhere new, she resides in the Bay Area with her 2 children.


Appearing in

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Person

Chris Paul

NBA All-Star, Philanthropist, Entrepreneur

Affectionately known as the Point God, Chris Paul is a 12-time NBA All- Star and two-time Olympic Gold medalist. He was named to the NBA’s 75th Anniversary team as one of the 75 greatest players in NBA history. In 2021, Paul became the first player in league history to record 20,000 points and 10,000 assists in their career. He ranks second on the NBA all-time career assists and steals list. Chris is entering his 21st season in the NBA with the Los Angeles Clippers.

Off the court, he’s a father, husband, entrepreneur, author, and philanthropist. His recent New York Times best-selling memoir, Sixty- One: Life Lessons from Papa, On and Off the Court, is a powerful and unexpected memoir of family, faith, tragedy, and life's most important lessons.

As a leader, Chris served as the former President of the National Basketball Players Association from 2013 until 2021, spearheading the 2016 CBA as well as establishing THINK450 to manage the group licensing rights and create additional business opportunities for all 450 NBA players.

His business footprint is diverse and includes a multi-platform production company, Ohh Dip!!! Productions, as well as ownership of plant based, better for you snack brand Good Eatn'. Additionally, he has minority ownership of the Indian Premier League's Rajasthan Royals, Jupiter Links GC of the TMR Golf League, Angel City FC, TBT (The Basketball Tournament) and TST (The Soccer Tournament) as well as the CP3 Basketball Academy in North Carolina.

He serves on President Joe Biden's advisory board on Historically Black Colleges and Universities. His philanthropic efforts have earned him the 2016 ESPYs “Humanitarian of the Year” award, the 2016 Mannie Jackson Human Spirit Award, and the NBA Community Assist Award five times. Chris is also the first recipient of the Kobe and Gigi Bryant Advocacy Award for his significant contributions to the advancement of girls' and women's basketball and advocacy for the WNBA.


Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Eric Yuan

Hayden Brown

President & CEO

Upwork

Hayden Brown is president and CEO of Upwork, the world’s work marketplace, where small businesses through Fortune 100 companies and highly skilled independent professionals from 180 countries connect and work together. Hayden joined Upwork in 2011 as a product manager and held roles running Upwork’s marketplace business, as CPO and as CMO before being named CEO in January 2020.

Hayden is driven by her passion for delivering Upwork’s mission to create economic opportunities so that people have better lives. Under her leadership, Upwork has vastly expanded its product portfolio, and today, she is animated about leveraging cutting-edge technology, including AI, to make work easier and more delightful for professionals and businesses alike. Most recently she oversaw the introduction of Uma, Upwork's Mindful AI, a powerful AI companion designed to help businesses and freelancers every step of the way across the Upwork experience.

During her time with the company, Upwork has grown from $10 million to more than $700 million in annual revenues, and from $100 million in Gross Services Volume to more than $4 billion in Gross Services Volume annually. Upwork’s workforce, now numbering more than 2500 team members, has always been made up of ~75% freelancers working remotely from around the world on the Upwork platform.

After receiving an AB in politics at Princeton, Hayden started her career at McKinsey and Company as a business analyst, where she fell in love with tech. She joined Microsoft’s online strategy team and then the company’s corporate strategy group, before starting the corporate development function at LivePerson prior to joining Upwork (then oDesk). She has been named to Forbes’ Future of Work 50, SIA's Staffing 100 North America and Global Power 150 Women in Staffing lists, and was at the helm when Upwork was named one of TIME’s Most Influential Companies. When she’s not working remotely from somewhere new, she resides in the Bay Area with her 2 children.


Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Eric Yuan

Jon Bastiste

Grammy Award-Winning Musician, Musical Guest

 

Jon Batiste is a seven-time Grammy Award-winning and Academy Award-winning singer, songwriter and composer.

Batiste released his eighth studio album, Beethoven Blues (Batiste Piano Series, Vol. 1), in November 2024 via Verve Records / Interscope. Marking the first installment in his new solo piano series, the project showcases Batiste’s interpolations of some of Beethoven’s most iconic works, reimagined through an expansive lens. These reimagined classics embody the indomitable spirit of the blues, and – true to Batiste’s “message of open-armed inclusivity” (New York Times) – embrace a broad genre spectrum. He follows that with his ninth studio album, Big Money, out August 22, 2025, via Verve Records / Interscope. A genre-defying body of work, Big Money features collaborations with No I.D., Randy Newman, and Andra Day. In support of the release, Batiste will kick off his Big Money Tour on August 27.

In 2021, Batiste released We Are, which was nominated for 11 Grammys Awards across seven different categories, a first in Grammy history. He went on to win five Grammys Awards that evening, including “Album of the Year.” In 2018, he received a Grammy nomination for Best American Roots, and in 2020, he received two Grammy nods for the albums: CHRONOLOGY OF A DREAM: LIVE AT THE VILLAGE VANGUARD and MEDITATIONS (with Cory Wong). Batiste also composed and performed music for the Disney/Pixar film SOUL, for which he won an Academy Award for Best Original Score alongside fellow composers Trent Reznor and Atticus Ross. SOUL also earned Batiste a Golden Globe, a BAFTA, a NAACP Image Award and a Critic’s Choice Award. From 2015 until 2022, Batiste served as the bandleader and musical director of The Late Show with Stephen Colbert on CBS.


Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Chris Paul

Chris Paul

NBA All-Star, Philanthropist, Entrepreneur

Affectionately known as the Point God, Chris Paul is a 12-time NBA All- Star and two-time Olympic Gold medalist. He was named to the NBA’s 75th Anniversary team as one of the 75 greatest players in NBA history. In 2021, Paul became the first player in league history to record 20,000 points and 10,000 assists in their career. He ranks second on the NBA all-time career assists and steals list. Chris is entering his 21st season in the NBA with the Los Angeles Clippers.

Off the court, he’s a father, husband, entrepreneur, author, and philanthropist. His recent New York Times best-selling memoir, Sixty- One: Life Lessons from Papa, On and Off the Court, is a powerful and unexpected memoir of family, faith, tragedy, and life's most important lessons.

As a leader, Chris served as the former President of the National Basketball Players Association from 2013 until 2021, spearheading the 2016 CBA as well as establishing THINK450 to manage the group licensing rights and create additional business opportunities for all 450 NBA players.

His business footprint is diverse and includes a multi-platform production company, Ohh Dip!!! Productions, as well as ownership of plant based, better for you snack brand Good Eatn'. Additionally, he has minority ownership of the Indian Premier League's Rajasthan Royals, Jupiter Links GC of the TMR Golf League, Angel City FC, TBT (The Basketball Tournament) and TST (The Soccer Tournament) as well as the CP3 Basketball Academy in North Carolina.

He serves on President Joe Biden's advisory board on Historically Black Colleges and Universities. His philanthropic efforts have earned him the 2016 ESPYs “Humanitarian of the Year” award, the 2016 Mannie Jackson Human Spirit Award, and the NBA Community Assist Award five times. Chris is also the first recipient of the Kobe and Gigi Bryant Advocacy Award for his significant contributions to the advancement of girls' and women's basketball and advocacy for the WNBA.

Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Smita Hashim

Smita Hashim

Chief Product Officer

Zoom

As Zoom’s Chief Product Officer, Smita is responsible for leading Zoom’s product management. She is an industry veteran with 20+ years of product management experience across Google and Microsoft. Her product experience spans leading delivery of television over IP networks at Microsoft, leading and scaling Google Meet, and more recently managing real-time communications platform and products at Microsoft Teams. Beyond video, Smita has led Google Voice (Phone), Google Calendar and Tasks, Google Adwords product suite for local advertisers, and Google Chromebooks device portfolio and ecosystems.

Smita grew up in India where she received her B.Tech in Electrical Engineering at IIT Kanpur. She received her masters from Princeton University in EECS and a Ph.D. from UC Santa Barbara focused on image and video compression.
Smita is a recipient of IIT Kanpur distinguished alumni award and founder of IIT Kanpur women alumni network WIN.

Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Katelyn Watson

Katelyn Watson

Chief Marketing Officer

Talkspace

Katelyn Watson leads all initiatives that drive growth through marketing as CMO at Talkspace. She brings a wealth of experience driving measurable and efficient growth in innovative, high growth consumer focused companies. Her experience spans digital healthcare, hospitality, and ecommerce. At Talkspace Katelyn has driven a full - scale turnaround, reshaping the brand and driving efficient member growth, leading to a first profitable year for Talkspace in 2024 as a public company.

Prior to Talkspace, Katelyn was CMO at telehealth company Nurx, which launched and scaled a subscription base for a substantial and growing portion of its more than one million patients and was acquired and is now part of Thirty Madison. Prior to Nurx, Katelyn led marketing at digital fintech company Kabbage, acquired by American Express, was vice president of marketing at IfOnly, an innovative “experiences marketplace” acquired by Mastercard, and served as Digital Marketing and Acquisition Director for e - commerce photography pio neer, Shutterfly.

In 2024 Katelyn was named one of Forbes top 50 most Entrepreneurial CMOs. Katelyn earned a B.B.A degree in marketing from the University of North Texas.

Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Sal Khan

Sal Khan

CEO and Co-founder

Khan Academy

Sal Khan is the CEO and cofounder of Schoolhouse.world, a nonprofit on a mission to connect the world through learning. Schoolhouse offers live peer - to - peer tutoring via Zoom – completely for free – thanks to its trained volunteer tutors from across the globe. The platform hosts SAT Bootcamps, academic support, and a new Dialogues program, where students engage in respectful one - on - one Zoom discussions on contentious topics with peers who hold opposing views.

Students often come for the free tutoring and stay for the human connection that helps empower and motivate them. Today Schoolhouse is proud to foster a safe, vibrant community of more than 18,000 volunteer tutors and 140,000 learners from across over 180 countries.

In addition to Schoolhouse, Sal founded or co - founded three additional education - focused nonprofits: Khan Academy, his first nonprofit, offers free interactive exercises, AI support, and teacher and administrator tools across subjects like math, science, writing, and SAT prep. Khan Lab School, an experimental school in California based on the ideas in his first book, The One World Schoolhouse. Khan World School, an online school for grades 6 – 12 that brings together students from around the globe.

Sal lives in Mountain View, California, with his wife and three children. He holds three degrees from MIT — in math, electrical engineering, and computer science — and an MBA from Harvard Business School.

Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Aparna Bawa

Aparna Bawa

Chief Operating Officer

Zoom

Aparna brings to Zoom an expertise in building operations and infrastructure for rapidly growing technology companies. She serves as our Chief Operating Officer. Prior to this, she was our Chief Legal Officer. Most recently before Zoom, she was SVP, General Counsel for Magento Commerce, which was acquired by Adobe in 2018. Prior to Magento, Aparna was the VP, General Counsel for Nimble Storage (NYSE: NMBL); she was instrumental in Nimble’s initial public offering in 2013. Later, she led Nimble’s sale to Hewlett Packard Enterprise in 2017. Previously, Aparna led the legal and corporate development functions for Inphi Corp (NYSE: IPHI). Bawa began her career as a corporate and securities attorney for Wilson Sonsini Goodrich & Rosati. She was also an investment banker at Lehman Brothers and Deutsche Bank, where she executed multiple IPO and M&A transactions for technology clients.

Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Eric Yuan

Eric Yuan

Founder & Chief Executive Officer

Zoom

Eric founded Zoom in 2011 to deliver happiness and bring people together in a frictionless video environment. Zoom’s communications platform continues to transform the way global organizations connect, communicate, and collaborate. As the company’s chief executive, Eric led Zoom to one of the highest-performing tech IPOs of 2019. Business Insider named Eric one of the Most Powerful People in Enterprise Tech in 2017. In 2018, Glassdoor recognized him as the top CEO for large U.S. companies. In 2019, he was recognized in the Bloomberg 50 as a leader changing the game in global business. Time Magazine named Eric its 2020 Businessperson of Year as well as one of the 100 Most Influential People of 2020. He was also named Comparably’s Best CEO for Diversity in 2021. Prior to founding Zoom, Eric was corporate vice president of engineering at Cisco, where he was responsible for Cisco’s collaboration software development. Eric was also one of the founding engineers and vice president of engineering at Webex. Eric is a named inventor on 11 issued and 20 pending patents in real-time collaboration.

Appearing in

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST
Virtual



Eric Yuan, Hayden, Jon Ba... +7 more
Industry innovation exachange

Cross-industry masterclass in security and compliance

Thu, Sep 18, 2025 12:50 AM - 1:10 AM IST

Virtual
Industry Innovation exchange
Industry
AI
Employee Engagement
Financial Services
IT Admin
Healthcare
C-Suite
Education
Workplace for Clinicians
Advanced Enterprise Solutions
Frontline Worker
Phone

Get expert guidance on protecting your organization while enabling seamless collaboration. Leading administrators share best practices for maintaining security, compliance and business continuity across industries.

Small business, big impact:

From solo to successful: How to build your business with Zoom

Thu, Sep 18, 2025 12:50 AM - 1:15 AM IST

Virtual
Small business big impact
Productivity
AI
Marketing
Communications
Solopreneur
Small and mid-sized business
Team Chat
Clips
Tasks
Meetings

Get inspired by fellow entrepreneurs who've built thriving businesses using Zoom. Learn their secrets for leveraging our platform to create efficient workflows, deliver amazing customer experiences, and focus their time where it matters most.

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST

Virtual

Keynote speakers

Eric Yuan
Zoom

Hayden Brown
Upwork

Jon Batiste

Smita Hashim
Zoom

Chris Paul

Aparna Bawa
Zoom

Katelyn Watson
Talkspace

Sal Khan
Khan Academy

At this year’s Zoomtopia, we are celebrating. Why? Because we finally have the tools that will empower everyone. On September 17, we will come together to celebrate our connection. We will remind ourselves that we create these tools to build our happiness. Come meet the disrupters, dreamers and builders who are putting people first and rewriting the Rules of Work, Connection & Culture. Zoomtopia ‘25: For the People.

Ecosystem in Action

Create untapped value with integrations and agentic workflows

Thu, Sep 18, 2025 12:30 AM - 1:00 AM IST

Virtual
Ecosystem in action
Ecosystem
AI
IT Admin
C-Suite
small and mid-sized business
AI Studio
Costom AI Compansion
Technology Integrations

Step into the future of customer experience with Zoom's groundbreaking AI-first contact center. Through demos and real success stories, you'll discover how our intelligent solutions are revolutionizing customer interactions and driving unprecedented satisfaction scores.

The Critical Moments

Creating unforgettable virtual experiences

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST

Virtual
The critical moments
AI Marketing
Sales Marketing
Events
Sessions
AI Compansion

Step into the future of customer experience with Zoom's groundbreaking AI-first contact center. Through demos and real success stories, you'll discover how our intelligent solutions are revolutionizing customer interactions and driving unprecedented satisfaction scores.

YOUtopia

How to create human connections virtually

Thu, Sep 18, 2025 12:30 AM - 12:45 AM IST

Virtual
YOUtopia
Productivity
AI
Free account holders
Team Chat
Meetings
AI Companion

Maximize virtual interactions across distances. We'll explore how you can use Zoom to transform human connections across diverse use cases from book clubs to tutoring sessions and provide practical tips to drive remote engagement.

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST

Virtual

Keynote speakers

Eric Yuan
Zoom

Hayden Brown
Upwork

Jon Batiste

Smita Hashim
Zoom

Chris Paul

Aparna Bawa
Zoom

Katelyn Watson
Talkspace

Sal Khan
Khan Academy

At this year’s Zoomtopia, we are celebrating. Why? Because we finally have the tools that will empower everyone. On September 17, we will come together to celebrate our connection. We will remind ourselves that we create these tools to build our happiness. Come meet the disrupters, dreamers and builders who are putting people first and rewriting the Rules of Work, Connection & Culture. Zoomtopia ‘25: For the People.

Industry innovation exachange

Empowering the modern frontline workforce

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST

Virtual
Industry Innovation exchange
Industry
AI
Employee Engagement
Financial Services
IT Admin
Healthcare
C-Suite
Education
WorkVivo
Team Chat
Frontline Worker
Phone

Join industry leaders as they reveal how they're using Zoom to transform frontline operations. Learn innovative approaches to connecting, supporting and empowering workers across different industry environments.

Small business, big impact:

Small business, big impact: Roadmap to success

Thu, Sep 18, 2025 12:30 AM - 12:50 AM IST

Virtual
Small business big impact
Productivity
AI
Marketing
Communications
Solopreneur
Small and mid-sized business
Team Chat
Clips
Tasks
Meetings
Phone
Scheduler
Webinars
AI Compansion
Docs
Mail & Calendar
Whiteboard

Discover the toolkit that's helping small businesses re-write the rules of growth and thrive in today's environment. We'll show you practical ways to work smarter, grow faster, and delight your customers using Zoom's integrated solutions and AI Companion.

Elevated Expreience

From effort to impact: Turn every interaction into loyalty

Thu, Sep 18, 2025 12:30 AM - 12:55 AM IST

Virtual
Elevated experience
Customer Experience
AI
Customer Experience
Contact Center
AI Expert Assist
AI Compansion

Step into the future of customer experience with Zoom's groundbreaking AI-first contact center. Through demos and real success stories, you'll discover how our intelligent solutions are revolutionizing customer interactions and driving unprecedented satisfaction scores.

YOUtopia

Run your best meeting, every time

Thu, Sep 18, 2025 12:45 AM - 1:00 AM IST

Virtual
YOUtopia
Communications
AI
Free account holders
Meetings
AI Companion

Learn how to orchestrate flawless meetings using our latest meetings solutions and AI Companion. From smart scheduling to real-time notes and summaries, we'll show you how to make every meeting count.

Keynote

Keynote

Wed, Sep 17, 2025 10:30 PM - Thu, Sep 18, 12:30 AM IST

Virtual

Keynote speakers

Eric Yuan
Zoom

Hayden Brown
Upwork

Jon Batiste

Smita Hashim
Zoom

Chris Paul

Aparna Bawa
Zoom

Katelyn Watson
Talkspace

Sal Khan
Khan Academy

At this year’s Zoomtopia, we are celebrating. Why? Because we finally have the tools that will empower everyone. On September 17, we will come together to celebrate our connection. We will remind ourselves that we create these tools to build our happiness. Come meet the disrupters, dreamers and builders who are putting people first and rewriting the Rules of Work, Connection & Culture. Zoomtopia ‘25: For the People.

Eric Yuan

Eric Yuan

Founder & Chief Executive Officer

z

Zoom

Eric founded Zoom in 2011 to deliver happiness and bring people together in a frictionless video environment. Zoom’s communications platform continues to transform the way global organizations connect and collaborate.

Business Insider named Eric one of the Most Powerful People in Tech. In 2018, Glassdoor recognized him as the top CEO. Time Magazine named Eric its 2020 Businessperson of the Year.

Eric is a named inventor on 11 issued and 20 pending patents.


Appearing in

Keynote

Virtual

Wed, Sep 17, 2025 10:30 PM - 12:30 AM IST


Eric Yuan

Hayden...

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